Walk-in | Team Leader

Santiago Life Sciences Pvt Ltd; Jabalpur; On-site; INR 350,000 - 520,000; Full time

Job summary

Santiago Life Sciences Pvt Ltd in India is seeking a Team Leader to manage daily team activities and drive performance within the Operations / Sales / Administration realm.

You will allocate tasks, monitor accuracy and productivity, and report progress, while ensuring compliance with company policies and SOPs. Leadership and clear communication are essential for success in this role.

Qualifications

• Lead and manage a team to achieve departmental targets.
• Demonstrate strong communication with cross-functional teams.
• Identify and solve problems; manage time and priorities.
• Maintain accurate records and monitor performance metrics.

Responsibilities

• Allocate daily tasks and responsibilities to team members.
• Monitor productivity, attendance, punctuality and discipline.
• Guide, motivate, and support team members to complete tasks.
• Ensure coordination with other departments for smooth workflow.
• Maintain workplace discipline and ensure SOP compliance.

Skills

Leadership

Communication

Problem-solving

Time management

Attention to detail

MS Excel

Tools

MS Excel

Job description

Job Description Team Leader

Department: Operations / Sales / Administration
Job Title: Team Leader
Reports To: Department Manager / Director

1. Job Summary

The Team Leader is responsible for managing daily team activities, assigning tasks, monitoring employee performance, ensuring work accuracy, maintaining discipline, and achieving departmental targets within the .

2. Key Responsibilities

A. Team Management

• Allocate daily tasks and responsibilities to team members.
• Monitor employee productivity, attendance, punctuality, and discipline.
• Guide, motivate, and support team members in completing assigned work.
• Ensure proper coordination and teamwork within the department.

B. Work Monitoring & Accuracy

• Review daily work to ensure accuracy and quality.
• Identify errors, take corrective action, and prevent repeated mistakes.
• Ensure all assigned tasks are completed within deadlines.
• Maintain proper records of completed and pending work.

C. Performance Management

• Monitor individual and team performance against targets.
• Prepare daily, weekly, and monthly performance reports.
• Identify performance gaps and provide guidance or training.
• Escalate major issues and underperformance to management.

D. Coordination & Communication

• Coordinate with other departments for smooth workflow.
• Communicate management instructions clearly to team members.
• Report operational issues, delays, and important updates to management.
• Ensure proper handover of pending tasks.

E. Process & Discipline

• Ensure employees follow company policies and standard operating procedures.
• Maintain workplace discipline and professional conduct.
• Identify opportunities to improve work efficiency and productivity.
• Protect company information and maintain confidentiality.

3. Required Skills

• Leadership and team management.
• Strong communication and coordination.
• Problem-solving and decision-making.
• Time management and task prioritization.
• Attention to detail and accountability.
• Basic computer knowledge and MS Excel.

4. Key Performance Indicators (KPIs)

• Team productivity and target achievement.
• Work accuracy and error reduction.
• Timely completion of assigned tasks.
• Employee discipline and attendance.
• Quality of reporting and interdepartmental coordination.
• Reduction in pending work and repeated errors.Role & responsibilities