Walk-in | Store Manager

Lenskart; Gurugram District; On-site; INR 350,000 - 540,000; Full time

Benefits offered by this job

Incentives

Job summary

Lenskart is seeking an experienced Store Manager to lead the store operations, drive sales, and deliver an exceptional customer experience.

You will manage the team, ensure KPI targets are met, oversee inventory, and coordinate with regional teams to support business goals.

Qualifications

• 3–4+ years of experience in retail sales/store operations.
• Experience as Store Manager / Assistant Store Manager preferred.
• Graduation preferred.
• Strong experience in team handling and target achievement.

Responsibilities

• Drive store sales and revenue as per monthly targets.
• Lead, motivate and manage the store team to achieve KPIs.
• Ensure excellent customer service and customer experience.
• Monitor daily sales, conversion, average bill value and other key metrics.
• Conduct regular team briefings, coaching and performance reviews.
• Ensure proper inventory management, stock availability and accuracy.
• Maintain store hygiene, visual merchandising and brand standards.
• Handle customer complaints and resolve issues professionally.
• Ensure proper billing, cash management and operational compliance.
• Analyse store performance and take corrective actions to improve business.
• Support hiring, onboarding and training of new team members.
• Coordinate with Area/Zonal teams for business and operational requirements.

Skills

Team Management

Sales & Revenue

Customer Experience

Retail Operations

Inventory Management

KPI Management

Communication

Leadership

Problem Solving

Education

Graduation

Job description

Role & responsibilities

Preferred candidate profile

Store Manager Job Description

Role

Store Manager

Department

Retail / Store Operations

Job Summary

We are looking for an experienced and result-oriented Store Manager to manage the overall store operations, drive sales, lead the team, and ensure an excellent customer experience. The Store Manager will be responsible for achieving business targets while maintaining operational and brand standards.

Key Responsibilities

• Drive store sales and revenue as per monthly targets.
• Lead, motivate and manage the store team to achieve individual and store KPIs.
• Ensure excellent customer service and customer experience.
• Monitor daily sales, conversion, average bill value and other key business metrics.
• Conduct regular team briefings, coaching and performance reviews.
• Ensure proper inventory management, stock availability and stock accuracy.
• Maintain store hygiene, visual merchandising and brand standards.
• Handle customer complaints and resolve issues professionally.
• Ensure proper billing, cash management and operational compliance.
• Analyse store performance and take corrective actions to improve business.
• Support hiring, onboarding and training of new team members.
• Coordinate with the Area/Zonal team for business and operational requirements.

Candidate Requirements

• 3–4+ years of experience in retail sales/store operations.
• Experience as Store Manager / Assistant Store Manager preferred.
• Candidates from Apparel, QSR, Eyewear, Lifestyle or other organised retail brands preferred.
• Strong experience in team handling and target achievement.
• Excellent communication and customer-handling skills.
• Strong sales orientation with good knowledge of retail KPIs.
• Graduation preferred.
• Should be comfortable working in a target-driven retail environment.

Key Skills

Team Management | Sales & Revenue | Customer Experience | Retail Operations | Inventory Management | KPI Management | Communication | Leadership | Problem Solving

Location

As per business requirement.

Compensation

Up to 5.4 LPA + Incentives
(Subject to experience, current compensation and internal salary guidelines.)