Store Manager

Lenskart; Patan District; On-site; INR 300,000 - 420,000; Full time

Job summary

Lenskart in India is seeking a Store Manager to drive store performance by achieving sales targets, delivering exceptional service, and managing staff and operations.

The role requires leadership to recruit and develop a high-performing team, handle cash and inventory, and ensure consistent SOPs in a fast-paced retail setting.

Qualifications

• Graduate or 12 pass with 4 years of Store Manager experience.
• Strong leadership and team management skills.
• Good communication and customer handling ability.
• Result-oriented with multitasking and organizational skills.
• Ability to adapt and work in a fast-paced retail environment.

Responsibilities

• Ensure excellent customer service and high customer satisfaction.
• Drive store sales and achieve assigned targets.
• Lead, train, and motivate the store team to improve performance.
• Recruit and develop staff while controlling attrition.
• Manage store cash, inventory, and POS operations.
• Handle customer queries and complaints effectively.
• Ensure SOP compliance and proper store operations.
• Maintain store standards, cleanliness, and product quality.
• Schedule staff shifts and maintain adequate staffing levels.

Skills

Leadership

Team management

Communication

Customer handling

Multitasking

Organizational skills

Adaptability

Education

Graduate or 12th pass

Job description

Role & responsibilities

Reporting To: Area Operations Manager

Role Summary

The Store Manager is responsible for driving store performance by achieving sales targets, ensuring excellent customer service, managing store staff, and maintaining smooth store operations.

Key Responsibilities

• Ensure excellent customer service and high customer satisfaction.
• Drive store sales and achieve assigned targets.
• Lead, train, and motivate the store team to improve performance.
• Recruit and develop staff while controlling attrition.
• Manage store cash, inventory, and POS operations.
• Handle customer queries and complaints effectively.
• Ensure SOP compliance and proper store operations.
• Maintain store standards, cleanliness, and product quality.
• Schedule staff shifts and maintain adequate staffing levels.

Qualifications & Skills

• Graduate or 12 pass (minimum qualification). with 4 years of Store manager experience
• Strong leadership and team management skills.
• Good communication and customer handling ability.
• Result-oriented with multitasking and organizational skills.
• Ability to adapt and work in a fast-paced retail environment