A prominent retail company in Mumbai seeks an experienced Store Manager to deliver excellent customer service and manage daily store operations. The ideal candidate should have a proven retail sales background and effective team management skills. Responsibilities include ensuring customer satisfaction, creating strategies to attract new customers, and overseeing store staff. If you possess strong communication skills and retail management experience, we encourage your application for this exciting opportunity.
Qualifications
Should have effective communication skills and be presentable.
Candidate must have experience in retail sales.
Store management experience is essential.
Ability to convincingly recommend products to customers
Responsibilities
Ensure high levels of customer satisfaction through excellent service.
Manage the store team and support daily activities.
Create strategies to attract new customers and expand store traffic.
Describe product features and utility to aid buying decisions and suggest add-ons
Create business strategies to attract new customers, expand store traffic, enhance profitability and meet targets
Manage the store team and support day-to-day activities
Maintain day-to-day store operations, daily reports and budgets
Skills
Excellent communication skills
Convincing ability
Retail sales experience
Store management experience
Education
10 + 2 minimum qualification
Any Graduate/Post Graduate
Job description
Roles and Responsibilities
Delivering excellent service to ensure high levels of customer satisfaction.
Responding to customer complaints and concerns in a professional manner.
To help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile.
To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision and also suggest add-on products.
Creating business strategies to attract new customers, expand store traffic, enhance profitability and meet targets
Manage the store team and support them in their day-to-day activities
Other responsibilities include maintaining day-to-day store operations, daily reports and budgets
Specific skills and experience required
Should be presentable, have excellent communication skills and convincing ability