Walk-in | Store Manager

Lenskart; Dadri, Faridabad District, New Delhi; Sur place; INR 420 000 - 540 000; Plein temps

Résumé du poste

Lenskart is seeking an experienced Store Manager to oversee daily operations, drive sales targets and deliver an exceptional customer experience across our Delhi/NCR stores.

You will lead a trained team, plan shifts, manage inventory and POS activity, ensure SOP adherence, and maintain store presentation and eye-checkup processes as per protocol.

Qualifications

• Strong communication and customer-handling skills are required.
• Leadership and team-management abilities are important for success.
• A sales-driven mindset with a target-oriented approach is essential.
• Graduate degree is preferred but not mandatory.

Responsabilités

• Drive store sales and achieve monthly targets.
• Lead, motivate and develop the store team.
• Ensure excellent customer service and handle queries/complaints.
• Manage daily store operations, inventory, cash and POS tasks.
• Adhere to Lenskart SOPs and operational standards.
• Monitor sales, conversion, customer satisfaction and store performance.
• Plan shifts and ensure adequate staffing.
• Maintain store hygiene, product displays and inventory accuracy.
• Ensure eye-checkup processes follow SOPs.

Connaissances

Strong communication

Customer handling

Leadership

Team management

Sales orientation

Formation

Graduate

Description du poste

LENSKART STORE MANAGER
Location: Delhi, Ghaziabad, Noida
Employment Type: Full-Time | On-Roll

Role Overview

We are looking for an experienced and customer-focused Store Manager to manage store operations, drive sales, lead the team and ensure an excellent customer experience.

Key Responsibilities

• Drive store sales and achieve monthly business targets.
• Lead, motivate and develop the store team.
• Ensure excellent customer service and handle customer queries/complaints.
• Manage daily store operations, inventory, cash and POS activities.
• Ensure adherence to Lenskart SOPs and operational standards.
• Monitor sales, conversion, customer satisfaction and store performance.
• Plan shifts and ensure adequate staffing.
• Maintain store hygiene, product display and inventory accuracy.
• Ensure eye-checkup processes are followed as per SOP.

Candidate Requirements

• Experience: 4+ years in retail sales/operations.
• Prior team-handling/store management experience preferred.
• Graduate preferred.
• Strong communication and customer-handling skills.
• Strong sales and target-oriented approach.
• Good leadership and team-management skills.
• Immediate joiners will be given first preference.

Compensation

Up to 5.4 LPA + Incentives, depending on experience and interview performance