Walk-in | Sr Process Associate : 5.6 LPA : Grads and UG : 5 Days Work : Apply

Outpace Consulting Services; Gurugram District, New Delhi; Sur place; INR 246 000 - 312 000; Plein temps

Avantages offerts par ce poste

Both Side Cabs

Résumé du poste

Outpace Consulting Services in Gurgaon is seeking a customer support professional for on-site roles. Walk-ins are welcomed at the Noida address with immediate joiners preferred, offering 24x7 shifts and a 5-day work week.

Strong communication skills and cab facilities are highlighted in the listing. Responsibilities include handling multi-channel queries, providing product information, resolving issues promptly, and maintaining CRM records while coordinating with internal teams.

Qualifications

• Graduate/UG with minimum 1 year of BPO experience.
• Excellent communication skills are essential.
• Immediate joiners are preferred and will be given priority.
• Willingness to work in 24x7 shifts and a 5-day work week.
• Both-side cab facilities are provided.
• Candidates must not have any exams in the next 6 months.

Responsabilités

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints professionally and promptly.
• Follow up with customers to ensure proper resolution.
• Maintain records of interactions and update CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.

Connaissances

Graduate/UG with 1 Year BPO exp

Excellent communication

Immediate joiners

24x7 shifts

5 days working

Cabs provided

No exams in next 6 months

Description du poste

Hi,

We are Hiring for Leading ITES Company In Gurgaon for Customer Support Role

Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walk-in Time : 11 am to 3 Pm

JOB LOCATION & SALARY

GURGAON

• 1: Graduate/UG with min 1 Year Exp in BPO
• 2: Candidate Must Not Have Any Exams in the Next 6 Months
• 3: 24x7 Shifts
• 4: 5 Days Working
• 5: Both Side Cabs
• 6: Excellent Communication Skills
• 7: Immediate Joiners Preferred

Job Responsibilities

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.