Associate : Freshers : Max 25K : Grads & UG : 5 Days Work : Apply Now

Outpace Consulting Services; Delhi Cantonment; On-site; INR 297,000 - 363,000; Full time

Benefits offered by this job

Both Side Cab

Job summary

Outpace Consulting Services in Gurgaon is hiring for a Customer Support Executive to be the first point of contact for customers, handling queries via calls and chat while ensuring a positive user experience.

The role is open to Graduate Freshers/UG with a 24x7 rotational shift, international process exposure, and a fixed salary up to 3.3 LPA plus incentives. Walk-ins are invited with required documents.

Qualifications

• Eligibility: Graduate Freshers/UG.
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience.
• Candidates pursuing regular education must bring NOC from college.

Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Education

Graduate/UG

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

• Address: Outpace Consulting, C-29, Sec 2 Noida
• Nearest Metro: Noida Sec 15 (Exit Gate 3)
• Landmark: Near Hotel Nirulas
• Walk-in Time: 10:30 AM 2:00 PM
• Documents: Resume & Aadhaar

Job Details - Gurgaon

• Profile: Customer Support
• Eligibility: Graduate Freshers/UG
• Salary: Max 3.3 LPA
• Shift: 24x7 Rotational
• Working Days: 5 Days Working (2 Rotational Offs)
• Facilities: Both Side Cab
• Process Type: International
• Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.