Email and Chat Support : 19K : Grads & UG : Gurgaon : Apply Now

Outpace Consulting Services; New Delhi, Gurugram District; On-site; INR 288,000 - 352,000; Full time

Benefits offered by this job

Cab facility

Job summary

Outpace Consulting Services in Gurgaon is hiring a Customer Support Executive for a BPO/ITES role with international processes. Fresh graduates can apply and you will engage with customers via calls and chat to ensure a positive experience.

You will handle inquiries, provide timely solutions, and record interactions in CRM systems. Walk-in interviews are conducted with required documents.

Qualifications

• Fresh graduates can apply for Customer Support roles.

Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Skills

Customer service

Communication skills

CRM knowledge

Problem solving

Education

Graduate

Tools

CRM software

Chat/Call handling tools

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

Job Details

• Profile: Customer Support
• Eligibility: Graduate Freshers
• Salary: Max 3.2 LPA
• Shift: 24x7 Rotational
• Working Days: 5 Days Working (2 Rotational Offs)
• Facilities: Both Side Cab
• Process Type: International
• Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.