Process Associate : 18.5 K : Grads and UG : 5 Days Work : Apply Now

Outpace Consulting Services; Delhi Cantonment; In loco; INR 190.000 - 223.000; Tempo pieno

Descrizione del lavoro

Outpace Consulting Services in Gurgaon is hiring for a Customer Support role for fresh graduates. You will handle customer queries via calls and chat, delivering a smooth experience while working with international customers.

The walk-in requires bring Resume and Aadhaar, with 17000–20000 in hand plus incentives, 24x7 rotational shifts, and 5 working days. Training will be provided to kick-start your corporate career.

Competenze

• Graduate freshers are eligible for the role.
• Fresh candidates should be able to handle international calls.
• Strong communication and customer interaction skills expected.

Mansioni

• Handle customer queries related to products/services.
• Resolve issues and provide timely solutions to customers.
• Assist customers with navigation and basic troubleshooting.
• Maintain professional communication and ensure customer satisfaction.
• Record interactions and update details in CRM systems.

Conoscenze

Customer support

Formazione

Graduate Freshers

Strumenti

CRM systems

Descrizione del lavoro

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

Job Details

• Profile: Customer Support
• Eligibility: Graduate Freshers
• Salary: 17000 - 20000 in Hand Plus Incentives
• Shift: 24x7 Rotational
• Working Days: 5 Days Working (2 Rotational Offs)
• Facilities: Both Side Cab
• Process Type: International
• Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

  Why This Role?

  • Great opportunity for freshers to start corporate career
  • Exposure to international customer handling
  • Fixed salary + performance incentives
  • Structured training & growth opportunities
  • Work with a leading ITES company

  Important Notes

  • B.Tech, MBA & MCA freshers are not eligible
  • B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
  • Candidates pursuing regular education must bring NOC from college

  Tip: Carry your resume, be confident, and ensure good communication skills.