Walk-in | Service Manager

Bhagavati Motors; Tumakuru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Bhagavati Motors in Tumakuru, India, is seeking an experienced Service Operations Manager to drive warranty management, customer satisfaction, and service strategy. You will develop and implement effective service plans to improve efficiency and reduce costs, ensure compliance with service management processes, and collaborate with cross‑functional teams to resolve complex product support issues.

Additionally, you will analyze data to identify trends and opportunities for improvement in service

Responsibilities

• Manage service operations, including warranty management, customer satisfaction index, and service strategy.
• Develop and implement effective service plans to improve efficiency and reduce costs.
• Ensure compliance with service management processes and procedures.
• Collaborate with cross-functional teams to resolve complex issues related to product support services.
• Analyze data to identify trends and opportunities for improvement in service operations.

Job description

Roles and Responsibilities

• Manage service operations, including warranty management, customer satisfaction index, and service strategy.
• Develop and implement effective service plans to improve efficiency and reduce costs.
• Ensure compliance with service management processes and procedures.
• Collaborate with cross-functional teams to resolve complex issues related to product support services.
• Analyze data to identify trends and opportunities for improvement in service operations.