Walk-in | Retail Sales Executive

Patterns Furnishing; Chennai; On-site; INR 250,000 - 400,000; Full time

Job summary

Patterns Furnishing in Chennai is seeking a Sales Executive / Design Consultant to engage walk-in customers, understand their needs, and propose home furnishing solutions including curtains, blinds, wallpapers, and upholstery. You will provide design ideas and quotes, and drive conversions.

You will build lasting relationships, maintain showroom displays, follow up on leads, and coordinate with design and installation teams to ensure customer satisfaction and repeat business.

Qualifications

• Strong communication skills and customer-focused approach.
• Ability to understand customer requirements for home furnishings.
• Ability to suggest design solutions and provide quotations.
• Target-oriented with ability to achieve monthly sales.
• Maintain showroom presentation and product displays.

Responsibilities

• Attend and engage with walk-in customers professionally.
• Understand customer requirements for home furnishing solutions (curtains, blinds, wallpapers, upholstery, interiors, etc.).
• Provide product recommendations and design suggestions based on customer needs.
• Prepare quotations and follow up with customers.
• Generate leads through customer interactions and referrals.
• Maintain customer database and track enquiries.
• Achieve monthly sales targets.
• Coordinate with design, installation, and operations teams.
• Build strong customer relationships and ensure customer satisfaction.
• Handle client visits, product demonstrations, and closing discussions.
• Follow up on pending leads through calls/WhatsApp.
• Maintain showroom presentation and product displays.

Skills

Communication skills

Customer service

Design sense

Walk-in handling

Job description

Sales Executive / Design Consultant Home Furnishing Store

Job Description:

We are looking for an enthusiastic and customer-focused Sales Executive / Design Consultant to manage walk-in customers at our Home Furnishing store. The ideal candidate should have strong communication skills, understand customer requirements, provide design suggestions, generate leads, and convert enquiries into successful sales.

Roles & Responsibilities:

• Attend and engage with walk-in customers professionally
• Understand customer requirements for home furnishing solutions (curtains, blinds, wallpapers, upholstery, interiors, etc.)
• Provide product recommendations and design suggestions based on customer needs
• Prepare quotations and follow up with customers
• Generate leads through customer interactions and referrals
• Maintain customer database and track enquiries
• Achieve monthly sales targets
• Coordinate with design, installation, and operations teams
• Build strong customer relationships and ensure customer satisfaction
• Handle client visits, product demonstrations, and closing discussions
• Follow up on pending leads through calls/WhatsApp
• Maintain showroom presentation and product displays