Design Consultant

Reliance Retail; Ahmedabad District; On-site; INR 167,000 - 279,000; Full time

Job summary

Reliance Retail in Ahmedabad seeks a vibrant Retail Sales Associate to engage customers, offer consultative input for product selection from our catalogue, and help them find the right home decor and essentials.

You will coordinate with store teams, support daily operations, execute merchandising guidelines, and work toward achieving monthly revenue targets while upholding brand standards and store ambience.

Qualifications

• Retail and customer interaction experience is must.
• Excellent verbal and written English plus a vernacular language.
• Energetic, empathetic, and able to smile under pressure.

Responsibilities

• Interact with customers and assist sale at the retail stores by providing consultative inputs for purchase of products from our catalogue.
• Liaise with stakeholders in different teams to provide the best suited solution for the customers' requirements.
• Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated.
• Execute tasks of store processes and daily operations at the store for maintaining the standards of store display and ambience.
• Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams.
• Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience.
• Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability.
• Navigate between ERPs and data templates to manage your revenue and sales related data.
• Requires working on Saturdays/Sundays

Skills

Retail Experience

Customer Interaction

Communication Skills

Job description

Role & responsibilities:

• Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue
• Liaise with stakeholders in different teams to provide the best suited solution for the customers' requirements
• Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
• Execute tasks of store processes and daily operations at the store for maintaining the standards of store display and ambience
• Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams
• Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience

Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability

Navigate between ERPs and data templates to manage your revenue and sales related data

• Requires working on Saturdays/Sundays

Desired Skills and Functional Experience:

Retail / Selling and Customer Interaction experience is must

Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly

High energy, cheerful person + ability to smile always despite the situation / time

Empathy for people and situations; highly approachable person

Honesty and transparency in communication; shows warmth in interactions

Extremely hard-working and committed to the cause / values / vision of UL

Love for beautiful homes, and all things beautiful; a love for aesthetics Willingness to learn rapidly + Ability to consistently make things better Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation