Walk-in | Restaurant Captain

The Roy fine dine restaurant; Tiruchirappalli; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Free meal

Free Accommodation

Job summary

The Roy fine dine restaurant in Tiruchirappalli invites applications for a full‑time service staff role. You will welcome guests, coordinate with the kitchen and service teams, and ensure accurate orders and timely delivery. You will also train junior staff and uphold hygiene standards during peak hours.

Fluency in Tamil and English is mandatory; basic Hindi is preferred. We offer free meals and accommodation for suitable candidates in Tiruchirappalli.

Qualifications

• Excellent communication in English and Tamil is essential.
• Strong guest relation and customer service abilities.
• Good knowledge of restaurant service procedures.
• Ability to work under pressure during busy service hours.
• Team coordination and leadership skills.
• Positive attitude and professional appearance.

Responsibilities

• Welcome guests and provide excellent customer service.
• Ensure smooth coordination between kitchen and service teams.
• Take customer orders accurately and ensure timely service.
• Coordinate food pickup (Pass Counter) and ensure prompt delivery to guests.
• Verify food quality, presentation, and order accuracy before serving.
• Handle guest complaints professionally and ensure customer satisfaction.
• Maintain cleanliness, table setup, and restaurant service standards.
• Train and guide junior service staff.
• Ensure discipline, punctuality, and proper grooming of the service team.
• Support restaurant operations during peak business hours.
• Follow company SOPs, hygiene standards, and food safety regulations.

Skills

Communication

Guest relations

Customer service

Service procedures

Team leadership

Professional appearance

Tamil/English bilingual

Job description

Role & responsibilities

• Welcome guests and provide excellent customer service.


• Ensure smooth coordination between the kitchen and service teams.


• Take customer orders accurately and ensure timely service.


• Coordinate food pickup (Pass Counter) and ensure prompt delivery to guests.


• Verify food quality, presentation, and order accuracy before serving.


• Handle guest complaints professionally and ensure customer satisfaction.


• Maintain cleanliness, table setup, and restaurant service standards.


• Train and guide junior service staff.


• Ensure discipline, punctuality, and proper grooming of the service team.


• Support restaurant operations during peak business hours.


• Follow company SOPs, hygiene standards, and food safety regulations

Skills Required

• Excellent communication skills.


• Strong guest relationship and customer service skills.


• Good knowledge of restaurant service procedures.


• Ability to work under pressure during busy service hours.


• Team coordination and leadership skills.


• Positive attitude and professional appearance.


• Basic communication in Tamil and English is mandatory.

Basic Hindi communication is preferred.

Preferred candidate profile

• Candidates residing in Tiruchirappalli (Trichy) will be given preference.


• Immediate joiners are highly preferred.

Perks and benefits

• Free meal


• Free Accommodation