Walk-in | Receptionist

Arunas Heart Care; Tirunelveli; On-site; INR 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary based on qualific at

On-the-job training and professional d

Friendly and supportive work enviro n

Career growth opportunities

Job summary

Arunas Heart Care in Tirunelveli is seeking a front-desk executive to greet patients, manage registrations, appointments, and enquiries with a patient-friendly approach.

You will coordinate with doctors and other departments, maintain records, and assist visitors while ensuring confidentiality and a smooth clinic flow.

Qualifications

• Freshers or candidates with hospital/reception experience may apply.
• Good communication and interpersonal skills are required.
• Fluency in Tamil and English is essential; other languages are a plus.

Responsibilities

• Greet and assist patients, attendants and visitors professionally.
• Manage front-desk activities: registration, appointments and enquiries.
• Handle calls and provide appropriate information to callers.

Skills

Verbal communication

Tamil & English fluency

Basic computer skills

Education

UG/PG degree, preferably hospital administration/management

Tools

Hospital software

Job description

Role & Responsibilities

• Greet and assist patients, attendants, and visitors in a polite and professional manner.
• Manage front-desk activities, patient registration, appointments, and enquiries.
• Handle incoming and outgoing calls and provide appropriate information.
• Guide patients regarding OP consultation, investigations, health check-ups, and hospital services.
• Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments.
• Maintain accurate patient and appointment records.
• Collect and verify required patient details and documents.
• Handle patient queries and direct them to the concerned department when required.
• Manage appointment schedules and inform patients about waiting time or delays.
• Maintain confidentiality of patient information and hospital records.
• Ensure the reception area is organized and maintain professional communication at all times.

Preferred Candidate Profile

• Any UG/PG degree; preferably in Hospital Administration, Management, or a related field.
• Freshers and candidates with relevant hospital/reception experience may apply.
• Good communication and interpersonal skills.
• Basic computer knowledge and ability to work with hospital software.
• Fluency in Tamil and English; knowledge of other languages will be an added advantage.
• Pleasant personality, patience, and a patient-friendly approach.
• Ability to handle multiple tasks and work effectively under pressure.
• Willingness to work in shifts, if required.

Perks & Benefits

• Competitive salary based on qualification and experience.
• On-the-job training and professional development opportunities.
• Friendly and supportive work environment.
• Opportunity to gain experience in a reputed cardiac and multispeciality hospital.
• Employee welfare and engagement activities.
• Career growth opportunities based on performance.