Walk-in | Receptionist

Finkurve; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Finkurve in Mumbai seeks a professional Receptionist & Travel Desk Coordinator to manage front office operations and support travel requirements for employees, management, and guests. The role requires excellent communication, coordination, and a service-oriented mindset.

Responsibilities include welcoming visitors, handling calls and correspondence, coordinating domestic and international travel, and supporting administration activities across departments in a fast-paced environment.

Qualifications

• Graduate in any discipline preferred.
• 25 years of experience in Reception, Front Office, Administration, or Travel Desk functions.
• Experience in handling corporate travel arrangements preferred.
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Manage the reception desk and act as the first point of contact for visitors, clients, vendors, and employees.
• Welcome and assist visitors professionally and ensure proper visitor registration and entry management.
• Handle incoming and outgoing calls, emails, couriers, and correspondence.
• Maintain visitor records, meeting room schedules, and reception area upkeep.
• Coordinate travel bookings and related arrangements for employees and management.
• Coordinate visa documentation and travel insurance requirements where applicable.

Skills

MS Office

Travel booking

English

Hindi

Education

Graduate

Job description

Job Description Receptionist & Travel Desk Coordinator

Position Details

Designation: Receptionist & Travel Desk Coordinator
Department: Administration
Location: Lower Parel, Mumbai

Role Overview

We are looking for a professional, well-groomed, and customer-focused Receptionist & Travel Desk Coordinator to manage front office operations while supporting travel-related requirements for employees, management, and business guests. The ideal candidate should possess excellent communication skills, strong coordination abilities, and a service-oriented mindset.

Key Responsibilities

Front Office & Reception Management

• Manage the reception desk and act as the first point of contact for visitors, clients, vendors, and employees.
• Welcome and assist visitors professionally and ensure proper visitor registration and entry management.
• Handle incoming and outgoing calls, emails, couriers, and correspondence.
• Maintain visitor records, meeting room schedules, and reception area upkeep.
• Coordinate with internal departments regarding visitor appointments and meetings.
• Ensure conference rooms are prepared and organized before scheduled meetings.
• Manage office reception supplies and coordinate replenishment requirements.
• Maintain confidentiality while handling sensitive information and communications.

Travel Desk Coordination

• Coordinate domestic and international travel bookings for employees and management.
• Arrange flight tickets, hotel accommodations, airport transfers, local transportation, and travel itineraries.
• Obtain travel quotations from travel vendors and ensure cost-effective travel arrangements.
• Coordinate travel approvals as per company policy.
• Maintain travel records, booking confirmations, invoices, and supporting documentation.
• Assist employees with travel-related queries, changes, cancellations, and emergency requirements.
• Coordinate visa documentation and travel insurance requirements whenever applicable.
• Track travel expenses and submit reports for accounting and reimbursement purposes.

Administrative Support

• Support administration activities including vendor coordination and office facility management.
• Coordinate courier services, stationery procurement, and office supply management.
• Assist in organizing company meetings, employee events, training sessions, and management visits.
• Support onboarding activities by coordinating visitor access, meeting arrangements, and logistics.
• Maintain records, registers, and documentation related to administration activities.

Coordination & Communication

• Liaise with travel agencies, hotels, airlines, transport vendors, and other service providers.
• Coordinate effectively with HR, Administration, Accounts, and other departments.
• Ensure prompt response to employee and management requests.
• Maintain professional communication with all stakeholders.

Eligibility Criteria

• Graduate in any discipline preferred.
• 25 years of experience in Reception, Front Office, Administration, or Travel Desk functions.
• Experience in handling corporate travel arrangements will be preferred.
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
• Good knowledge of travel booking procedures and vendor coordination.
• Strong verbal and written communication skills in English and Hindi.

Preferred Candidate Profile

• Pleasant personality with a professional appearance.
• Excellent interpersonal and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to handle multiple priorities and work under deadlines.
• Detail-oriented and highly dependable.
• Positive attitude and willingness to support various administrative functions.
• Comfortable working in a fast-paced corporate environment.