Walk-in | Mega Hiring- International Voice Process

Sutherland; Hyderabad; Presencial; INR 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rotational week offs

Two-way cab within 15 km

Monthly transport allowance

Career development opportunities

Descripción de la vacante

Sutherland in Hyderabad (Uppal) invites applications for the International Voice Process. This entry-level role suits freshers with strong English communication who want to start or build a career in international BPO.

Walk-ins are welcome from 10-Nov-26 to 13-Nov-26. The role requires office presence and rotating/night shifts; training and growth opportunities are provided along with cab support within 15 km and other benefits.

Formación

• Fresher to 1 year in BPO/CS/International Voice.
• Strong spoken English and communication skills.
• Good listening and comprehension.
• Excellent customer-service and interpersonal skills.
• Willingness to work from office and night shifts.

Responsabilidades

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Conocimientos

English communication

Customer service

Interpersonal skills

Problem solving

Descripción del empleo

We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

For any queries regarding this opportunity, please reach out:

Email Id - [e-mail]

Phone No - 8297092989(WhatsApp)

Mention HR Nikhil on resume

Walk-In:-10-Nov-26 to 13- Nov-26

Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal

Work Location-Uppal

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Candidate Requirements

• Candidates with freshers to 1 year of experience can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.
• Ability to handle customer queries professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational/night shifts.
• Willingness to work from the office.
• Candidates from BPO, Customer Service and International Voice processes are welcome.

Benefits

• Rotational week offs & Rotational shifts
• Two-way cab transportation available within a 15 km radius for night shift
• Monthly self-transport allowance of up to 3,500
• Opportunities for professional development and career advancement

Interview Process

• Screening round
• Assessment Test
• Manager Interview

Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [e-mail]