Walk-In Drive | Customer Support Associate

Sutherland; Hyderabad; Presencial; INR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rotational shifts

Two-way cab within 15 km

Monthly transport allowance

Career development opportunities

Descripción de la vacante

Sutherland is hiring Customer Support Executives for an International Voice Process in Hyderabad. Freshers with good English can apply; the role offers entry into international BPO and growth opportunities.

Walk-In: 05-Nov-26 to 7-Nov-26. Interview location - Sutherland-9th Floor, NSL-2, NSL Arena, Uppal. Work Location - NSL Arena, Uppal. Rotational shifts and cab/allowance perks included.

Formación

• Freshers may apply.
• Good spoken English and communication skills.
• Ability to handle customer queries professionally.
• Willingness to work in rotational/night shifts.
• Willingness to work from the office.

Responsabilidades

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handling customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Conocimientos

Freshers welcome

Good spoken English

Communication skills

Customer service

Interpersonal skills

Problem solving

Descripción del empleo

We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

Walk-In: 05-Nov-26 to 7-Nov-26

Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal

Work Location-NSL Arena, Uppal

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handling customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Candidate Requirements

• Freshers can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer service and interpersonal skills.
• Ability to handle customer queries professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational/night shifts.
• Willingness to work from the office.
• Candidates from BPO, Customer Service and International Voice processes are welcome.

Benefits:

1. Rotational week offs & Rotational shifts
2. Two-way cab transportation available within a 15 km radius for night shift
3. Monthly self-transport allowance of up to 3,500
4. Opportunities for professional development and career advancement

Important Notice:

Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [e-mail]