Mega Hiring! | International Voice Process executive

Sutherland; Hyderabad; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Free cab facility

Global client exposure

Career growth opportunities

Job summary

Sutherland invites candidates for an International Voice Process Walk-In Drive in Hyderabad. The event targets freshers and experienced professionals with strong English communication, ready to work from the office in a 24/9 rotational shift.

You will engage with international clients and deliver quality customer support. Join a global customer experience environment and explore professional growth opportunities with Sutherland, training, and real-world client exposure across US, UK, and other

Qualifications

• Excellent verbal and written English communication.
• Strong customer-handling and problem-solving skills.
• Willingness to work in a 24/9 rotational shift environment.
• Candidates must be comfortable working from the office.

Responsibilities

• Handle customer calls for clients across US, UK and other global markets.
• Provide accurate and professional assistance to customers.
• Understand customer concerns and provide appropriate solutions.
• Troubleshoot customer issues and resolve queries effectively.
• Deliver a high-quality customer experience on every interaction.
• Maintain professional communication and follow process guidelines.

Skills

Excellent English

Strong customer handling

Problem solving

Office-based

Education

Graduate or Postgraduate

Job description

International Voice Process Walk-In Drive | Freshers & Experienced

Sutherland is hiring for its International Voice Process team!

Are you confident in English communication and looking to build your career in a global customer experience environment? Join Sutherland and work with premier clients across the US, UK, and other international markets.

We are conducting a 1-Day Walk-In Drive for candidates interested in International Voice Process opportunities.

Job Responsibilities

• Handle customer calls for clients across the US, UK, and other global markets.
• Provide accurate and professional assistance to customers.
• Understand customer concerns and provide appropriate solutions.
• Troubleshoot customer issues and resolve queries effectively.
• Deliver a high-quality customer experience on every interaction.
• Maintain professional communication and follow process guidelines.

Candidate Requirements

• Excellent verbal and written English communication skills.
• Comfortable handling international customer calls.
• Strong customer-handling and problem-solving skills.
• Willingness to work in a 24/9 rotational shift environment.
• Candidates must be comfortable working from the office.
• Graduates and postgraduates can apply.
• Freshers and experienced/tenured candidates are eligible.
• Immediate joiners are preferred.

Employee Benefits

• International voice process exposure.
• Opportunity to work with global clients.
• Professional growth and career-development opportunities.
• Free two-way cab facility for eligible candidates working night shifts, subject to company policy and location eligibility.
• Cab facility applicable for candidates residing within the specified service radius 25KM.

Walk-In Interview

This is a 1-Day Walk-In Drive. Candidates are required to attend the interview in person. No virtual screening.