Walk-in | Looking For Front Office and Travel Coordinator

Innvolution Healthcare; Bengaluru Urban; Hybrid; INR 350,000 - 520,000; Full time

Job summary

Innvolution Healthcare in Bengaluru seeks a Travel Desk & Front Office Executive to coordinate travel bookings for employees and visiting clients, plan itineraries, and assist with visa and documentation.

The role also covers front desk duties, visitor greeting, call/mail handling, and coordination with vendors to ensure smooth operations in a fast-paced environment.

Qualifications

• Bachelor's degree or diploma in related field.
• 1–3 years of front office/reception/travel desk experience.
• Proficiency in MS Office and internet research tools.
• Excellent verbal and written English communication.
• Strong multitasking in a fast-paced environment.

Responsibilities

• Coordinate domestic and international travel bookings for employees/visitors.
• Plan cost-effective itineraries following travel policies.
• Assist with visa applications, passport renewals, travel insurance, and FX.
• Coordinate with travel agencies, cab vendors, and hotels for billing and issue resolution.
• Greet visitors and manage front-desk activities.
• Handle calls and emails, route messages to departments.
• Maintain visitor logs and issue entry passes.
• Oversee housekeeping and office maintenance vendors for reception areas.
• Manage couriers, post, and document dispatch.

Skills

Communication

Multitasking

Attention to detail

Education

Bachelor's degree

Diploma in hospitality/travel management

Tools

MS Office

Job description

Role & responsibilities

Travel Desk Operations

• Travel Bookings: Coordinate domestic and international flight tickets, hotel reservations, and cab/transport bookings for employees and visiting clients.
• Itinerary Planning: Prepare cost-effective travel itineraries while adhering to company travel policies.
• Visa & Documentation: Assist with visa applications, passport renewals, travel insurance, and foreign exchange coordination.
• Vendor Management: Coordinate with travel agencies, corporate cab vendors, and hotels for seamless billing, reconciliation, and issue resolution.

Front Office & Reception Management

• Visitor Greeting: Welcome clients, guests, and VIP visitors warmly, maintaining a professional front-desk environment.
• Call & Mail Handling: Manage incoming and outgoing phone calls, sort emails, and route messages to relevant departments.
• Access Control: Maintain visitor logs, issue entry passes, and coordinate with security.
• Facility Coordination: Supervise housekeeping and office maintenance vendors to ensure a clean, tidy reception and meeting area.
• Courier & Mail Management: Handle incoming/outgoing couriers, post, and dispatch documents.

Preferred candidate profile

• Experience: 1 to 3 years of proven experience in front office administration, reception, or travel desk management.
• Education: Bachelor's degree in any stream or a diploma in hospitality/travel management.
• Software Skills: Proficiency in MS Office (Word, Excel, Outlook) and basic internet research tools for travel bookings.
• Communication: Excellent verbal and written communication skills in English, with a pleasant and professional demeanor.
• Organizational Skills: Strong multitasking abilities, attention to detail, and capability to handle a fast-paced environment.