Walk-in | IT Sales & Business Operations Executive

Genex Corporate Services; Mumbai City; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Genex Corporate Services in Mumbai is seeking an IT Sales & Business Operations Executive to support sales, client servicing, and operations in a fast-growing startup.

You will report to the CEO, manage proposals, POs, invoicing, and dashboards, coordinate with vendors, and ensure timely delivery and payments while building strong client and partner relationships.

Qualifications

• Graduate / Postgraduate in Business, Commerce, or related field.
• 2-3 years in sales operations, business coordination, or client servicing.
• Excellent communication and interpersonal skills.
• Familiarity with CRM tools and MS Office / Google Workspace.

Responsibilities

• Support CEO in all aspects of sales and customer operations.
• Prepare quotations, proposals, and sales performance reports.
• Coordinate with vendors and manage POs, invoices, and payments.
• Provide MIS updates and dashboards for management review.
• Ensure timely client communication and project status updates.

Skills

Sales Operations

Client Servicing

Startup Experience

Education

Graduation / Postgraduate in Business or Commerce

Tools

MS Office / Google Workspace

CRM tools

Job description

Job Title:

IT Sales & Business Operations Executive

Location:

Lower Parel, Mumbai, India

Experience:

2-3 years

About the Company:

We are a growing startup focused on delivering innovative solutions and building strong relationships with our domestic customers and partners. Our culture is hands-on, collaborative, and driven by ownership where every team member contributes directly to the companys growth.

About the Role:

We are looking for a smart, energetic, and detail-oriented young professional to work closely with the CEO in managing sales and business operations.

This is a multi-functional, high-visibility role that offers a front-row seat to how a startup runs its business from sales and client servicing to procurement, partner management, and operations. If you love taking initiative, learning fast, and being part of a young, driven team, this role is for you.

Key Responsibilities:

Sales Operations & Client Management

• Support the CEO in all aspects of sales and customer operations.
• Follow up with clients on proposals, purchase orders (POs), invoicing, and collections.
• Prepare and track quotations, proposals, and sales performance reports.
• Ensure smooth client communication and timely updates on project status.
• Maintain CRM or internal trackers for sales opportunities and customer interactions.

Partner Engagement & Procurement

• Engage with vendor and partner ecosystem to request quotes, negotiate pricing, and finalize terms.
• Coordinate and release POs to partners as per approved customer orders.
• Track material dispatch and delivery to ensure timelines align with customer POs.
• Work with finance and operations teams to ensure timely partner payments and invoice reconciliation.

Operations & Internal Coordination

• Shadow the CEO in meetings, take notes, and follow up on action items.
• Coordinate with cross-functional teams (sales, logistics, finance, admin) to ensure seamless operations.
• Prepare business reports, dashboards, and MIS updates for management review.
• Identify bottlenecks and suggest process improvements for efficiency and scalability.

Key Requirements:

• Graduate / Postgraduate in Business, Commerce, or a related field.
• 23 years of experience in sales operations, business coordination, or client servicing (preferably in a startup or SME).
• Excellent communication and interpersonal skills (client and partner-facing).
• Good understanding of business and sales workflows from proposal to PO, delivery, and payment.
• Proficiency in MS Office / Google Workspace; experience with CRM tools is a plus.
• Strong follow-up, organization, and multitasking abilities.
• Self-driven, proactive, and comfortable working directly with leadership in a fast-paced setup.
• Willingness to work 6 days a week in an on-site startup environment.

What We Offer:

• Direct mentorship from the CEO and exposure to strategic and operational decision-making.
• Opportunity to grow into a Sales Operations Lead / Business Manager role as the startup scales.
• A collaborative, entrepreneurial culture that values ownership, learning, and execution.

Ideal Candidate:

A confident and motivated young lady with strong execution and coordination skills, who thrives in a startup environment. Someone who can manage clients, vendors, and internal teams with ease, and enjoys working closely with leadership to make things happen.