International Customer Support|Gurgaon MNC | Fresher & Exp| 18K - 30K

Touch Consultants; Gurugram District, New Delhi; On-site; INR 201,000 - 296,000; Full time

Benefits offered by this job

Free Cab

Five day week

Job summary

Touch Consultants in Gurgaon is hiring for a Customer Support Associate for International Chat and International Blended processes. Freshers and experienced candidates with strong English communication are welcome. Roles involve handling customer queries via chat, providing accurate resolutions, and meeting quality and productivity targets.

The position requires 24x7 rotational shifts including night shifts, with immediate joining. Interview will be conducted in person at Gurgaon.

Qualifications

• Education: 12th Pass / Undergraduate / Graduate; all can apply.
• Experience: Freshers & Experienced (0-5 years) welcome.
• Excellent English communication is a must.
• Willingness to work 24x7 rotational shifts including night shifts.

Responsibilities

• Handle customer queries via Chat in International Process.
• Provide accurate resolution and excellent customer experience.
• Meet quality and productivity targets.

Skills

Excellent English communication

Customer support

Chat processes

Education

12th / Undergraduate / Graduate

Job description

Job description

Job Title: Customer Support Associate - International Chat / International Blended - MNC Gurgaon

We Are Hiring For:

1. International Chat Process

2. International Blended Process (Voice + Chat)

Eligibility:

- Education: 12th Pass / Undergraduate / Graduate - All can apply

- Experience: Freshers & Experienced (0-5 Years) - Both Welcome

- Communication: Excellent English Communication is a Must.

- Shifts: Comfortable with 24*7 Rotational Shifts (Including Night Shifts)

- Joining: Immediate Joiners Only

Salary Structure:

- Fresher (12th / Undergrad / Grad): Rs. 18,000 to 25,000 In-Hand(Based on Interview & Qualification)

- Require Minimum 1 year Experience in International Chat: Upto Rs. 26,500 In-Hand + Upto Rs. 4000 Incentives (Based on Last Salary)

Key Responsibilities:

- Handle customer queries via Chat in International Process

- Provide accurate resolution and excellent customer experience

- Meet quality and productivity targets.

Benefits / Perks:

- Both Side Free Cab Facility

- 5 Days Working

- Excellent Career Growth in MNC

- 1-Day Interview Process - Easy Rounds - Face to Face Only

Interview Details:

- Location: Gurgaon - Work From Office Only

- Interview Mode: Face to Face (No Online Interview)

- Contact: SR.HR Monika - 9540632102 (Call/WhatsApp 9 AM - 7 PM)

- Email: [e-mail]