Urgent Hiring For International Blended Process | Gurugram

ATAIN; Gurugram District, New Delhi; On-site; INR 221,000 - 368,000; Full time

Benefits offered by this job

In-Hand Salary up to 33k

Incentives

Cab Facility Available

Career Growth

Internal Promotions

Professional Work Environment

Job summary

ATAIN in Gurgaon is hiring for a Customer Support Associate - International Blended Process. The role involves handling queries via voice, chat, and email, delivering quality customer service, and meeting KPIs.

Walk-ins are welcomed with immediate joiners preferred. The position offers an in-hand salary with incentives and cab facilities, along with career growth and a professional work environment, ideal for candidates with international process experience and strong English communication

Qualifications

• Graduate (Mandatory)
• Minimum 6 months experience in International Voice/Blended process
• Excellent English communication skills
• Customer-centric approach
• Immediate joiners preferred

Responsibilities

• Handle customer queries via voice, chat, and email channels.
• Deliver exceptional customer service while maintaining quality standards.
• Resolve customer concerns efficiently and professionally.
• Maintain accurate records of customer interactions.
• Meet productivity, quality, and performance KPIs.
• Collaborate with internal teams for issue resolution.
• Ensure a positive customer experience during every interaction.

Skills

Excellent English

Customer focus

Multi-channel support

Education

Graduate

Job description

Walk-In Drive | One-Day Interview Closure | Immediate Joiners Preferred

Are you looking to build your career with a leading International BPO? Here's your chance to join a dynamic team with excellent growth opportunities and attractive earnings!

Position: Customer Support Associate - International Blended Process

Location:

Gurgaon (GGN)

Compensation & Benefits

• Up to 33,000 In-Hand Salary
• Attractive Incentives
• Cab Facility Available
• Career Growth & Internal Promotions
• Professional Work Environment

Eligibility Criteria

• Graduate (Mandatory)
• Minimum 6 Months Experience in an International Voice/Blended Process
• Excellent English Communication Skills
• Customer-Centric Approach
• Immediate Joiners Preferred

Key Roles & Responsibilities

• Handle customer queries via voice, chat, and email channels.
• Deliver exceptional customer service while maintaining quality standards.
• Resolve customer concerns efficiently and professionally.
• Maintain accurate records of customer interactions.
• Meet productivity, quality, and performance KPIs.
• Collaborate with internal teams for issue resolution.
• Ensure a positive customer experience during every interaction.

Why Join Us?

• Competitive Salary Package
• Performance Incentives
• International Exposure
• Cab Facilities
• Fast-Track Career Growth
• Employee-Friendly Culture