Walk-in | Immediate Hiring For Bengali speakers| Customer Support | Banking

ATAIN; Gurugram District, New Delhi; Vor Ort; INR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Attractive incentives

Cab facilities for odd-hour shifts

Career growth opportunities

Training and a supportive work enviro​

Training and a supportive work enviro​

Zusammenfassung

ATAIN is seeking a customer support associate to handle banking product queries from Gurgaon-based customers. You will resolve issues promptly, document conversations, and maintain high service quality.

The role requires graduation, fluent Bengali and basic English/Hindi, and willingness to work in rotational/odd-hour shifts. Immediate joiners are preferred, with incentives and career growth opportunities offered.

Qualifikationen

• Graduation is mandatory.
• Fluent Bengali and basic English/Hindi.
• Good customer service and interpersonal skills.
• Comfortable working in rotational/odd-hour shifts.
• Immediate joiners will be preferred.

Aufgaben

• Handle inbound customer queries related to banking products and services.
• Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.
• Assist customers with account-related information, transactions, service requests, and general inquiries.
• Maintain a professional and empathetic approach during customer interactions.
• Accurately document customer conversations and update records in the system.
• Adhere to company policies, quality standards, and compliance guidelines.

Kenntnisse

Fluent Bengali

Basic English/Hindi

Ausbildung

Graduation

Jobbeschreibung

Hiring for customer support role banking process

Job Responsibilities:

• Handle inbound customer queries related to banking products and services.
• Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.
• Assist customers with account-related information, transactions, service requests, and general inquiries.
• Maintain a professional and empathetic approach during customer interactions.
• Accurately document customer conversations and update records in the system.
• Adhere to company policies, quality standards, and compliance guidelines.

Candidate Requirements:

• Graduation is mandatory.
• Fluent communication skills in Bengali and basic English/Hindi.
• Good customer service and interpersonal skills.
• Comfortable working in rotational/odd-hour shifts.
• Immediate joiners will be preferred.

Perks & Benefits:

• Attractive incentives
• Cab facilities for odd-hour shifts
• Career growth opportunities
• Training and a supportive work environment