Walk-in | Bengali Callers Required in Gurugram

ATAIN; Gurugram District; On-site; INR 246,000 - 357,000; Full time

Benefits offered by this job

Attractive incentives

Cab facilities for odd-hour shifts

Career growth opportunities

Training and a supportive work environ

Job summary

ATAIN is conducting a mega interview drive in Gurugram for Bengali language customer support roles. The position requires Graduation, fluent Bengali, and basic English/Hindi, with a focus on delivering high-quality banking product support.

Candidates should be comfortable working in rotational/odd-hour shifts and demonstrate strong customer service and interpersonal skills. Immediate joiners will be preferred, and the role offers opportunities for growth in a collaborative work environment.

Qualifications

• Graduation is mandatory.
• Fluent in Bengali; basic English/Hindi.

Responsibilities

• Handle inbound customer queries related to banking products and services.
• Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.
• Assist customers with account information, transactions, service requests, and inquiries.
• Maintain a professional and empathetic approach during customer interactions.
• Accurately document customer conversations and update records in the system.
• Adhere to company policies, quality standards, and compliance guidelines.

Skills

Bengali language

Customer service

Interpersonal skills

Rotational shifts

Immediate joiner

Education

Graduation

Job description

MEGA INTERVIEW DRIVE FOR BENGALI LANGUAGE

Job Responsibilities:

• Handle inbound customer queries related to banking products and services.
• Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.
• Assist customers with account-related information, transactions, service requests, and general inquiries.
• Maintain a professional and empathetic approach during customer interactions.
• Accurately document customer conversations and update records in the system.
• Adhere to company policies, quality standards, and compliance guidelines.

Candidate Requirements:

• Graduation is mandatory.
• Fluent communication skills in Bengali and basic English/Hindi.
• Good customer service and interpersonal skills.
• Comfortable working in rotational/odd-hour shifts.
• Immediate joiners will be preferred.

Perks & Benefits:

• Attractive incentives
• Cab facilities for odd-hour shifts
• Career growth opportunities
• Training and a supportive work environment