Customer Support Executive ( Banking Process)

Ienergizer; Dadri, Delhi, Gurugram District; On-site; INR 268,000 - 301,000; Full time

Job summary

Ienergizer in Noida is hiring Customer Support Executives for our Banking Process. Fluency in Bengali is mandatory, with basic communication in Hindi and English to handle diverse customer inquiries.

You will address banking queries, provide accurate information, and maintain professional interactions while following process guidelines and company policies. The role requires rotational shifts and a willingness to work in a customer support environment.

Qualifications

• Bengali language proficiency is mandatory.
• Basic knowledge of Hindi and English.
• Good communication and customer-handling skills.
• Graduation is mandatory.

Responsibilities

• Handle customer queries related to banking services.
• Provide accurate information and resolution to customers.
• Maintain professional communication with customers.
• Follow process guidelines and company policies.
• Ensure a positive customer experience.

Skills

Bengali language proficiency

Hindi language proficiency

English language proficiency

Customer handling skills

Education

Graduation mandatory

Job description

We are hiring Customer Support Executives for our Banking Process. Candidates should be fluent in Bengali and have basic communication skills in Hindi and English.

Key Responsibilities

• Handle customer queries related to banking services.
• Provide accurate information and resolution to customers.
• Maintain professional communication with customers.
• Follow process guidelines and company policies.
• Ensure a positive customer experience.

Eligibility & Requirements

• Bengali language proficiency is mandatory.
• Basic knowledge of Hindi and English.
• Good communication and customer-handling skills.
• Any candidates can apply.
• Candidates should be comfortable working in a customer support environment.

Salary: 24,000 In-Hand + 1,500

Qualification: Graduation Mandatory

Language Requirement: Bengali Mandatory

Shift: Rotational

Girls- 6am to 8pm any 9 hours shift

Boys- any 9 hours rotational shift

LOCATION- IENERGIZER SECTOR-60, NOIDA