Walk-in | Hr Operations Associate

Conduent; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Conduent in Bengaluru seeks an HR Operations professional to manage employee lifecycle transactions, inquiries, and operational cases within defined service levels.

You will support HR partners with workforce data, routine reports, and policy-aligned processing, contributing to a reliable HR service delivery environment.

Qualifications

• Bachelor's degree in HR, Business Administration, Commerce or related discipline.
• Postgraduate qualification in HR Management preferred.

Responsibilities

• Review requests and supporting documentation for completeness, accuracy, authorization, and policy alignment.
• Complete assigned transactions within agreed service levels and communicate status to stakeholders.
• Respond to employee and manager inquiries through designated HR service channels.
• Investigate and resolve complex operational cases using approved policies and resources.
• Provide guidance on process requirements, required documentation, and next steps.
• Escalate matters requiring additional review or specialist support.
• Support HR Business Partners and People Managers with employee lifecycle activities and HR processes.
• Provide accurate HR data, workforce information, and operational insights.
• Prepare routine workforce reports and employee data for HR reviews.
• Process employee transactions including hires, transfers, promotions, organizational changes, compensation updates, and separations.

Skills

Communication skills

Analytical thinking

Organizational skills

Education

Bachelor's degree in HR/Business

Postgraduate HR Management preferred

Job description

Immediate joiners only

Role & responsibilities

• Review requests and supporting documentation for completeness, accuracy, authorization, and policy alignment.
• Complete assigned transactions within agreed service levels and communicate status, exceptions, and required actions to relevant stakeholders.

Employee and Manager Support

• Respond to employee and manager inquiries through designated HR service channels.
• Investigate and resolve complex operational cases using approved policies, procedures, and knowledge resources.
• Provide clear guidance on process requirements, required documentation, and next steps.
• Escalate matters requiring additional review, approval, or specialist support through appropriate channels.

HR Business Partnering Support

• Support HR Business Partners and People Managers with employee lifecycle activities, HR processes, and routine people-related requirements.
• Provide accurate HR data, workforce information, and operational insights to support HR and business discussions.
• Prepare routine workforce reports and employee data for HR reviews, ensuring accuracy and appropriate handling of confidential information.

Job Description

• Process employee transactions including hires, transfers, promotions, organizational changes, compensation updates, and separations.

Education

• Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline.
• Postgraduate qualification in Human Resources Management is preferred.

Experience

• Typically 3 to 5 years of relevant experience in HR Operations, HR Shared Services, Payroll Support, Employee Services, HR Business Partnering support, or a related environment.
• Demonstrated experience processing employee lifecycle transactions and managing operational cases.
• Experience working in a service-delivery environment with defined service levels, quality standards, and performance measures.
• Exposure to supporting People Managers or HR Business Partners with HR operational activities is desirable.