Walk-in | Hotel Receptionist

Hotel A K International; Chennai District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Staff meals

Career growth

Training

Friendly environment

Incentives

Job summary

Hotel AK International in Chennai invites a receptionist to warmly welcome guests, manage check-ins/outs, handle reservations, answer calls and emails, and coordinate with housekeeping to ensure smooth service.

Freshers with the right attitude are welcome; strong English, basic computer skills, and a customer-focused approach are preferred. The role offers opportunities for growth in a professional hotel environment with staff meals and incentives.

Qualifications

• Previous experience in hotel reception or front-office preferred.
• Excellent communication and interpersonal skills.
• Good spoken English; multi-language skills are a plus.
• Basic computer skills and familiarity with hotel booking systems.
• Ability to work in shifts, including weekends and holidays.
• Well-groomed, punctual and professional.
• Freshers with the right attitude may apply.

Responsibilities

• Welcome and greet guests in a warm, professional manner.
• Handle check-in and check-out procedures efficiently.
• Manage guest reservations, room bookings, and cancellations.
• Answer phone calls, emails, and guest inquiries promptly.
• Provide information about hotel services, facilities, and local attractions.
• Coordinate with housekeeping and other departments to ensure smooth guest service.
• Handle guest requests, feedback, and complaints professionally.
• Maintain accurate guest records and front-desk documentation.
• Process payments and maintain billing accuracy.
• Ensure the reception area is clean, organized, and welcoming.

Skills

Excellent communication

Interpersonal skills

Customer-focused

English language

Freshers welcome

Multi-language skills

Tools

Hotel booking systems

MS Office

Job description

Hotel AK International Hiring: Receptionist

• Welcome and greet guests in a warm, professional manner.
• Handle check-in and check-out procedures efficiently.
• Manage guest reservations, room bookings, and cancellations.
• Answer phone calls, emails, and guest inquiries promptly.
• Provide information about hotel services, facilities, and local attractions.
• Coordinate with housekeeping and other departments to ensure smooth guest service.
• Handle guest requests, feedback, and complaints professionally.
• Maintain accurate guest records and front-desk documentation.
• Process payments and maintain billing accuracy.
• Ensure the reception area is clean, organized, and welcoming.

Preferred Candidate Profile

• Previous experience in hotel reception or front-office operations is preferred.
• Excellent communication and interpersonal skills.
• Pleasant personality with a customer-focused attitude.
• Good spoken English; knowledge of additional languages is an advantage.
• Basic computer skills and familiarity with hotel booking systems.
• Ability to work in shifts, including weekends and holidays.
• Well-groomed, punctual, responsible, and professional.
• Freshers with the right attitude and communication skills may also apply.

Perks & Benefits

• Competitive salary based on experience and skills.
• Opportunity to work in a professional hotel environment.
• Staff meals and other applicable employee benefits.
• Training and opportunities for career growth.
• Supportive and friendly work environment.
• Performance-based incentives, as applicable.
• Employee benefits as per hotel policy.

Join Hotel AK International and build your career in the hospitality industry!