Walk-in | Hindi Tele caller

Mm Pharma; Chennai; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Career Growth Opportunities

Performance-Based Incentives

Job summary

Mm Pharma in Chennai seeks a confident Hindi Telecaller to handle customer calls, communicate product information, and generate business leads. The role welcomes fresh graduates through up to five years of experience and is an on-site position at Anna Nagar.

You will respond to inquiries, explain services, and maintain daily call records. Proficiency in Hindi is essential; basic English, good listening, and a courteous, persuasive phone manner are required.

Qualifications

• Fluent in Hindi; speaking is mandatory.
• Basic English communication skills preferred.
• Strong telephone etiquette and convincing skills.
• Knowledge of MS Excel, Word, and Email.
• Good listening and interpersonal skills.
• Ability to handle customer queries and objections.
• Willingness to learn and maintain a positive attitude.

Responsibilities

• Make outbound calls to potential customers and generate business leads.
• Handle incoming calls and respond to customer enquiries.
• Communicate with Hindi-speaking customers professionally.
• Explain company products and services to prospective customers.
• Follow up with interested customers and maintain regular communication.
• Identify customer requirements and share relevant information.
• Maintain daily call records and update customer databases.
• Schedule appointments and coordinate meetings as required.
• Meet daily and monthly calling targets.
• Prepare daily call reports and follow-up reports.

Skills

Hindi Fluency

Basic English

Phone Etiquette

MS Excel/Word

Interpersonal Skills

Customer Queries

Positive Attitude

Education

Any Graduate / Undergraduate

Job description

Hiring: Hindi Telecaller

Location: Anna Nagar, Chennai (On-site)
Experience: Fresher to 5 Years
Employment Type: Full-Time

Job Overview

We are looking for a confident and enthusiastic Hindi Telecaller to handle customer calls, communicate with potential candidates/customers, provide product or service information, and generate business leads.

The candidate should have good Hindi communication skills, a positive attitude, and the ability to handle customer queries professionally.

Key Responsibilities

• Make outbound calls to potential customers and generate business leads.
• Handle incoming calls and respond to customer enquiries.
• Communicate with Hindi-speaking customers professionally.
• Explain company products and services to prospective customers.
• Follow up with interested customers and maintain regular communication.
• Identify customer requirements and share relevant information.
• Maintain daily call records and update customer databases.
• Schedule appointments and coordinate meetings whenever required.
• No Achieve assigned daily and monthly calling targets.
• Prepare daily call reports and follow-up reports.

Educational Qualification

• Any Graduate / Undergraduate.
• Freshers are welcome to apply.

Skills & Requirements

• Fluent in Hindi (Speaking is mandatory).
• Basic English communication skills preferred.
• Good telephone etiquette and convincing skills.
• Basic knowledge of MS Excel, Word, and Email.
• Good listening and interpersonal skills.
• Ability to handle customer queries and objections.
• Positive attitude and willingness to learn.

Preferred Skills

• Telecalling and Customer Support.
• Lead Generation and Follow-ups.
• Customer Relationship Management.
• Sales and Communication Skills.
• Database Management and Reporting.

Salary & Benefits

• Salary: As per experience and communication skills.
• Performance-Based Incentives.
• Career Growth Opportunities.
• Full-Time Employment.