Walk-in | Hardware cum Application Support Engineer

Athentech India; Hyderabad; In loco; INR 360.000 - 600.000; Tempo pieno

Descrizione del lavoro

Athentech India is seeking a motivated Hardware cum Application Support Engineer to deliver hardware, software and HMS/LIMS support to hospitals and diagnostic centres in Hyderabad.

You will install, configure and troubleshoot desktops, laptops, printers and Windows OS, provide network basic support, and coordinate with development teams to resolve application issues, with both remote and on-site assistance as needed. Freshers welcome; travel to client sites expected.

Competenze

• Basic hardware troubleshooting.
• Windows OS installation and software setup.
• Networking concepts: IP, LAN, Wi-Fi, DNS.
• Strong communication and problem-solving abilities.
• Willingness to travel to client locations.
• Ability to quickly learn new technologies and solutions.

Mansioni

• Install, configure, and troubleshoot desktops, laptops, and printers.
• Provide hardware and software technical support.
• Install and maintain Windows OS and applications.
• Provide HMS and LIMS application support.
• Troubleshoot network connectivity (LAN, Wi-Fi, DNS).
• Assist clients with software usage and issues.
• Provide remote and on-site technical support as needed.
• Coordinate with development team to resolve app issues.

Conoscenze

Hardware basics

Windows OS

Networking basics

Communication skills

Willingness to travel

Learns new tech

Formazione

Any Degree

Descrizione del lavoro

Job Description

We are looking for a motivated and enthusiastic Hardware cum Application Support Engineer to join our team. The candidate will be responsible for providing hardware, software, and application support to clients, including hospitals and diagnostic centres.

Roles & Responsibilities

• Install, configure, and troubleshoot desktop computers, laptops, and printers.


• Provide hardware and software technical support.


• Install and maintain Windows operating systems and required applications.


• Provide application support for Hospital Management Software (HMS) and Laboratory Information Management Systems (LIMS).


• Troubleshoot network connectivity issues, LAN, Wi-Fi, and basic networking problems.


• Assist clients with software usage and resolve technical issues.


• Provide remote and on-site technical support whenever required.


• Coordinate with the development team to resolve application-related issues.


• Maintain proper records of customer complaints and issue resolutions.

Required Skills

• Basic knowledge of computer hardware and troubleshooting.


• Basic knowledge of Windows OS and software installation.


• Understanding of networking concepts (IP Address, LAN, Wi-Fi, DNS).


• Good communication and problem-solving skills.


• Willingness to travel to client locations when required.


• Ability to learn new technologies and applications.

Eligibility

• Any Degree (B.Sc / B.Com / B.A / B.Tech / Diploma or equivalent).


• Freshers are welcome to apply.


• Candidates with hardware, networking, or application support experience will be preferred.