Walk-in | Executive (Front Office)

Regency Hospital; Kanpur; On-site; INR 240,000 - 360,000; Full time

Job summary

Regency Hospital in Kanpur seeks a courteous front desk executive to manage patient registrations, OPD information, and tariff details with accuracy and a service-oriented approach. You will coordinate with consultants and admissions staff to ensure smooth patient flow and timely information for visitors and relatives.

The ideal candidate is a graduate with at least 2 years of experience in hospital front desk roles and demonstrates clear communication, willingness to help, and professional

Qualifications

• Graduate with relevant hospital front desk experience.
• Effective communication and a patient-friendly demeanor.
• Ability to explain OPD timings and procedures accurately.

Responsibilities

• Be polite and courteous in public dealings.
• Provide updated information on OPD timing, admissions, and related formalities.
• Be conversant with rates of investigations, room tariffs, and hospital charges.
• Coordinate with consultants for timings and call days.
• Ensure accurate and timely patient registrations.
• Display high service orientation and proactive customer handling.

Skills

Front desk

Customer service

Communication skills

Registration

Education

Graduate

Job description

Role & responsibilities

• To be very polite and courteous in public dealing.
• To be responsible for giving updated information like OPD timing, procedure of admission & allied formalities.
• To be conversant with rates of different types of investigation, rooms & other tariff of hospital.
• To be well versed with the Consultants timings & their call days.
• Registration - Ensure accurate and timely registrations of patients.
• Communication systems - Lead by example in exhibiting high levels of service orientation and proactive customer handling:

Preferred candidate profile

Qualification: Graduate

Work Location: Kanpur

CTC: Best in Industry

Work Experience : 2 + Years