Walk-In Drive Store Manager

Lenskart; Muzaffarnagar; On-site; INR 280,000 - 480,000; Full time

Job summary

Lenskart is seeking an experienced store role in Muzaffarnagar to oversee day-to-day retail operations. You will deliver exceptional customer service, coach the sales team to meet targets, and implement strategies to attract customers and grow store traffic.

You will hire, train and supervise staff, handle complaints professionally, ensure health and safety compliance, manage promotions, and maintain inventory and budgets.

Qualifications

• Retail store management experience required.
• Excellent customer service skills.
• Ability to train and mentor staff.

Responsibilities

• Deliver exceptional customer service to boost satisfaction.
• Motivate and mentor sales team to hit targets.
• Create strategies to attract customers and increase traffic.
• Hire, train, and supervise new staff.
• Handle customer complaints professionally.
• Ensure health and safety compliance.
• Coordinate promotions and in-store displays.
• Prepare reports on buying trends and profitability.
• Manage store administration including budgets and records.
• Monitor inventory and place orders.

Skills

Customer service

Sales training

Team leadership

Store operations

Job description

Role & responsibilities

1. Delivering excellent service to ensure high levels of customer satisfaction.
2. Motivating the sales team to meet sales objectives by training and mentoring staff.
3. Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
4. Hiring, training, and overseeing new staff.
5. Responding to customer complaints and concerns in a professional manner.
6. Ensuring store compliance with health and safety regulations.
7. Developing and arranging promotional material and in-store displays.
8. Preparing detailed reports on buying trends, customer requirements, and profits.
9. Undertaking store administration duties such as managing store budgets and updating financial records.
10. Monitoring inventory levels and ordering new item

Contact person - Aman Yadav

Contact - 9935366603