Walk-In Drive Store Manager

Lenskart; Saharanpur; On-site; INR 350,000 - 520,000; Full time

Job summary

Lenskart is looking for a Store Manager to oversee daily retail operations in our Indian stores. You will lead a sales team, train staff, and implement strategies to attract customers, improve traffic, and boost profitability.

The role includes hiring, mentoring, handling customer concerns, and ensuring safety compliance. Manage promotions, monitor inventory, prepare reports on trends and profits, and handle store budgeting and financial records.

Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new item

Job description

Role & responsibilities

1. Delivering excellent service to ensure high levels of customer satisfaction.
2. Motivating the sales team to meet sales objectives by training and mentoring staff.
3. Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
4. Hiring, training, and overseeing new staff.
5. Responding to customer complaints and concerns in a professional manner.
6. Ensuring store compliance with health and safety regulations.
7. Developing and arranging promotional material and in-store displays.
8. Preparing detailed reports on buying trends, customer requirements, and profits.
9. Undertaking store administration duties such as managing store budgets and updating financial records.
10. Monitoring inventory levels and ordering new item