Walk-in | Customer Support Executive

Gjph Solutions; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Gjph Solutions in Bengaluru invites applications for an Inbound Customer Resolution Executive. The role focuses on handling inbound calls, understanding queries and providing timely solutions.

We welcome freshers and experienced candidates with good English, patience, and a willingness to learn. Join a growing customer-support team.

Qualifications

• Good proficiency in English.
• Patience and a positive attitude.
• Basic computer knowledge.
• Ability to handle customers professionally.
• Willingness to learn and work as part of a team.
• Freshers and experienced candidates are welcome to apply.

Responsibilities

• Handle inbound customer calls in a professional and courteous manner.
• Understand customer queries, concerns, and complaints.
• Provide accurate information and effective solutions.

Skills

English proficiency

Patience

Positive attitude

Basic computer skills

Customer handling

Team player

Entry level friendly

Job description

Job Description - Inbound Customer Resolution Executive

We are looking for a confident, customer-focused, and responsible Inbound Customer Resolution Executive to join our team.

The candidate will be responsible for handling incoming customer calls, understanding customer queries, complaints, and concerns, and providing accurate and timely solutions.

Key Responsibilities

• Handle inbound customer calls in a professional and courteous manner.
• Understand customer queries, concerns, and complaints.
• Provide accurate information and effective solutions.

Requirements

• Good proficiency in English.
• Patience and a positive attitude.
• Basic computer knowledge.
• Ability to handle customers professionally.
• Willingness to learn and work as part of a team.
• Freshers and experienced candidates are welcome to apply.

Ideal Candidate

Someone who is confident, patient, responsible, willing to learn, and genuinely interested in helping customers.

Join us and become a part of our growing customer-support team!