Walk-in | Customer Care Executive

Reboot Xp; Dadri; Sur place; INR 234 000 - 268 000; Plein temps

Avantages offerts par ce poste

Attendance bonus

Annual retention bonus

Résumé du poste

rebootxp Techpro Pvt LTD. is seeking a Customer Support Executive for inbound voice processes to handle customer calls and provide effective resolutions.

The role emphasizes clear English communication, active listening, and adherence to company procedures in a fast-paced office setting. Candidates should be graduates or undergraduates with some experience, and be comfortable commuting to the office location in Uttar Pradesh.

Qualifications

• Excellent verbal and written communication in English.
• Strong listening and problem-solving abilities.
• Basic computer knowledge.
• Ability to work in a fast-paced environment.

Responsabilités

• Handle inbound customer calls and resolve queries efficiently.
• Provide accurate information and ensure customer satisfaction.
• Maintain proper documentation of customer interactions.
• Deliver high-quality service while meeting defined SLAs.
• Follow company processes and compliance guidelines.

Connaissances

English communication

Customer service

Problem solving

Teamwork

Formation

Graduate

Undergraduate with 6 months exp

Outils

Basic computer knowledge

Description du poste

Job Title: Customer Support Executive Inbound Voice Process (BPO)

We are hiring Customer Support Executives (Inbound Voice Process) to handle incoming customer calls and provide effective resolutions. This role is ideal for candidates with strong communication skills and a customer-first approach.

Key Responsibilities:

• Handle inbound customer calls and resolve queries efficiently
• Provide accurate information and ensure customer satisfaction
• Maintain proper documentation of customer interactions
• Deliver high-quality service while meeting defined SLAs
• Follow company processes and compliance guidelines

Requirements:

• Excellent verbal and written communication skills in English
• Strong listening and problem-solving abilities
• Basic computer knowledge
• Ability to work in a fast-paced environment

Shift Details:

• Male candidates: 247 rotational shifts
• Female candidates: Day shift (rotational)

Working Days:

• 5 days working
• Rotational weekly off

Qualification:

• Graduate (freshers can Apply)
• Undergraduate with minimum 6 months experience mandatory

Additional Information:

• Salary:
• Fresher: Up to 21,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.
• Experience: Up to 24,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.
• No cab facility provided
• Candidates must be comfortable commuting to the office location

Direct Walk-In:

rebootxp Techpro Pvt LTD.

C-29, Sector-58, Noda, UP-201301

Contact Details:

• Ananya : 9625483769
• Laiba : 8279928951
• Gaurav : 6388128993
• Khushi: 8707048950