Clinic Manager

Evenly Skin and Hair Clinic; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

A progressive healthcare startup in Bengaluru is seeking an Assistant Clinic Manager to drive revenue growth and ensure excellent patient care. In this mid-senior level role, you will manage clinic operations, supervise staff, and handle patient relationships. Successful candidates will hold a bachelor's degree, have strong leadership and organizational skills, and thrive in a collaborative environment focused on exceptional service delivery. This role offers a competitive salary between 3 to 6 lacs per annum, depending on experience.

Qualifications

• Fluency in English is essential.
• Previous experience in a supervisory or management role is preferred.

Responsibilities

• Achieve center targets and drive revenue growth.
• Manage front desk operations and patient relationship management.
• Oversee daily clinic operations and staff management.

Skills

Leadership skills

Communication skills

Organizational skills

Customer service orientation

Time management

Education

Bachelor's degree in business administration or healthcare administration

Job description

Direct message the job poster from Evenly Skin and Hair Clinic

We are looking for a dedicated and proactive individual to join our team as an Assistant Clinic Manager / Manager in our clinic in Bangalore. As the Clinic Manager, you will play a crucial role in meeting sales targets, ensuring smooth operation of the clinic, assisting in managing daily activities, supervising staff, and ensuring the highest level of customer satisfaction. If you are a passionate individual with excellent organizational skills and a commitment to delivering exceptional service, we invite you to join our team.

Responsibilities

Revenue Growth and Sales Target

• Achieve Center targets, driving revenue growth and maximizing profitability
• Drive new patient inquiries into confirmed consultations and treatments
• Plan and execute promotional events in coordination with corporate

Patient Relationship Management

• Front desk handling – meet & greet customers, billing and appointment scheduling
• Ensure patients are taken good care of and there is minimal to no wait time
• Explaining services and related cost associated
• Ensure all new and old patient leads are followed up
• Solving customer issues post consultation and procedures
• Keeping doctor in the loop with patients' feedback/issues over messages and calls

Clinic Operations

• Responsible for overall clinic operations
• Check for any wear or tear of machinery, AC, or other equipment & bring it to the notice of management
• Managing inventory for products, consumables, and office stationery along with the staff
• Ensure staff timings and everyone is groomed properly
• Overall responsibility for petty cash and day-to-day expenses
• Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms, etc.

Qualifications

• Bachelor's degree in business administration, healthcare administration, or a related field
• Language Proficiency: English (fluently)
• Strong leadership and communication skills
• Excellent organizational and time-management abilities
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to handle multiple tasks and prioritize effectively
• Previous experience in a supervisory or management role preferably in a healthcare setting

Remuneration: 3 to 6 lacs per annum, depending on experience.

About us

We are an early-stage consumer healthcare startup building India’s most holistic chain of Medical aesthetics / advanced dermatology. We are backed by Peak XV and many great founders in the ecosystem.

We are a very passionate and collaborative team looking for people who are equally passionate about what they do. This is a fantastic learning and growth opportunity for the right candidate. If this resonates with you, please drop your resume and our HR will contact you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care