Front office Aesthetic Clinic

Khushi; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Restaurant exposure

Job summary

Khushi in Mumbai, Maharashtra seeks a seasoned Clinic Operations Manager to lead day-to-day functions and drive revenue growth. You will oversee doctors and front-office teams, ensure superior patient experiences, and optimize treatment-packages and CRM workflows.

You should bring 35 years of clinic management experience, strong leadership, and a proven ability to meet ambitious targets while maintaining exceptional service standards.

Qualifications

• 35 years of experience in clinic management or similar roles.
• Proven experience in sales, revenue generation and team management.
• Strong communication, leadership and customer-handling skills.
• Ability to manage clinic operations and achieve business targets.

Responsibilities

• Manage day-to-day clinic operations and ensure smooth functioning.
• Lead and supervise clinic staff, front-office executives and sales teams.
• Achieve monthly revenue, sales and conversion targets.
• Manage client consultations, follow-ups and customer relationships.
• Monitor appointment bookings, client retention and treatment-package sales.
• Coordinate with doctors, dermatologists and aesthetic professionals.
• Handle client concerns and maintain high standards of service.
• Track centre performance, prepare reports and implement business growth strategies.

Skills

Clinic operations

Team leadership

Sales targets

Customer relationships

Education

Bilingual communication

Tools

CRM Software

Job description

Location: Mumbai, Maharashtra

Experience: 35 years

Industry: Aesthetics, Dermatology, Skin & Hair Care

Key Responsibilities

Manage day-to-day clinic operations and ensure smooth functioning.

Lead and supervise clinic staff, front-office executives and sales teams.

Achieve monthly revenue, sales and conversion targets.

Manage client consultations, follow-ups and customer relationships.

Monitor appointment bookings, client retention and treatment-package sales.

Coordinate with doctors, dermatologists and aesthetic professionals.

Handle client concerns and maintain high standards of service.

Track centre performance, prepare reports and implement business growth strategies.

Requirements

35 years of experience in clinic management, preferably in aesthetics, dermatology, cosmetology, skin or hair clinics.

Proven experience in sales, revenue generation and team management.

Strong communication, leadership and customer-handling skills.

Ability to manage clinic operations and achieve business targets.

Experience with CRM software and clinic management systems is preferred.