Walk-in | Call Center Executive

Moolchand; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Moolchand in Delhi is seeking a Customer Support Executive to handle patient and provider queries related to medical billing and claims processing.

You will deliver timely, accurate assistance, register patients, and maintain records using CRM software, ensuring privacy and compliance with healthcare standards.

Responsibilities

• Handle incoming calls from patients, providers, and insurance companies to resolve queries related to medical billing and claims processing.
• Provide excellent customer service by addressing concerns, answering questions, and offering solutions in a timely manner.
• Process patient registration forms accurately and efficiently.
• Maintain accurate records of all interactions with customers using CRM software.

Job description

Roles and Responsibilities

• Handle incoming calls from patients, providers, and insurance companies to resolve queries related to medical billing and claims processing.


• Provide excellent customer service by addressing concerns, answering questions, and offering solutions in a timely manner.


• Process patient registration forms accurately and efficiently.


• Maintain accurate records of all interactions with customers using CRM software.