Walk-in | Customer Support Executive | Immediate joiner | bulk hiring

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva in Gurugram, Haryana is hiring a Customer Care Executive to handle customer calls, respond via phone and email, and resolve complaints in a professional manner.

The role requires good communication skills; freshers and experienced candidates are encouraged to apply. Salary is in-hand 16,500 for freshers and 18,000 for experienced, with actual pay decided after interview.

Qualifications

• Minimum qualification: 12th Pass/ Graduate.
• Freshers and experienced candidates are encouraged to apply.
• Good communication skills.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Good communication skills

Education

12th Pass/ Graduate

Job description

Job description

Greetings from Globiva !!

PROFILE : Customer care executive

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Salary

• Fresher -16,500 in-hand
• Experienced - 18,000 in-hand

Its depend on the interview. your salary will be decided based on your interview performance

Type

• BPM / BPO Department: Customer Success, Service & Operations Employment
• Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate

Immediate joiners preferred.