Walk-in | Bpo Sales Executive

Netstar Infotech; Thane; On-site; INR 240,000 - 380,000; Full time

Job summary

Netstar Infotech is seeking a Customer Acquisition Executive (Voice Process) to handle customer queries, provide product information, and maintain customer records from its Thane location. The role focuses on delivering excellent service, resolving issues, and supporting business growth through effective problem solving.

Key duties include resolving inquiries, ensuring customer satisfaction, and communicating professionally to contribute to a positive customer experience and loyalty in a

Qualifications

• Experience in handling voice/chat-based customer interactions.
• Excellent communication and interpersonal skills.
• Knowledge of product/service information and problem-solving abilities.

Responsibilities

• Handle customer queries and resolve complaints via voice.
• Provide accurate product information and update customer records.
• Maintain high levels of customer satisfaction and professional communication.

Skills

Customer queries

Complaint resolution

Product information

Customer records

Customer satisfaction

Professional communication

Problem solving

Job description

19th September- 26 September, 9.30 AM - 5.30 PM

Contact - HR Vaibhavi(8591243477)

Handling customer queries, resolves complaints, provides product information, maintains customer records, ensures customer satisfaction, communicates professionally, and supports business growth through excellent service and problem-solving skills

Skills highlighted with ‘‘ are preferred keyskills

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Customer Acquisition Executive (Voice Process)