Walk-in | Associate Center Manager | Sales | Gym Saels

cult fit; Delhi; On-site; INR 360,000 - 414,000; Full time

Job summary

Cultfit is hiring a Centre Manager at Curefit HQ Gurgaon to lead member experience, drive sales performance and ensure operational excellence. You will own monthly targets for memberships, renewals and upsells, manage class schedules and center operations, and uphold the brand’s service standards while building a welcoming, community-driven fitness environment.

Walk-in conversions, pristine facilities and timely documentation are required, with a straight or split shift schedule to cover early

Qualifications

• Bachelor's/Diploma degree.
• 0-2 years of experience in sales, operations, hospitality, retail, or service roles.
• Strong communication and customer-handling skills.
• High ownership and problem-solving ability.
• Good to have: Passion for fitness, wellbeing, and community building.

Responsibilities

• Own monthly targets for memberships, renewals and upsells.
• Drive walk-in/trial conversions through effective consultations.
• Manage the membership conversion process with clean, consistent, and timely documentation via the portal.
• Ensure smooth daily operations using the prescribed checklist tools.
• Oversee class schedules, trainer punctuality, and session readiness.
• Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
• Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
• Address operational gaps related to attendance, bookings, equipment, or facility.
• Build rapport with members to create a welcoming, community-driven environment.
• Resolve escalations and ensure a smooth before/during/after-class experience.
• Capture and document feedback from members and trainers for continuous improvement.
• Uphold Cultfit's service quality and act as the primary representative of the center.

Skills

Communication skills

Customer handling

Ownership

Problem solving

Passion for fitness

Education

Bachelor's/Diploma degree

Job description

Walk In Location : Curefit HQ Gurgaon (Soulstice, 52, Sector 44, Gurugram, Haryana 122003)

Salary : 3.6 LPA fixed plus Incentives (performance based)

Date & Time : 30th October 2026 , 11 AM to 3 PM.

Contact - Kirti Mishra (8470857849)

About the Role:

The Centre Manager is the face of a Cultfit center and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.

Key Responsibilities:

1. Sales & Business Growth

• Own monthly targets for memberships, renewals, and upsells.
• Drive walk-in/trial conversions through effective consultations.
• Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.

2. Centre Operations Management

• Ensure smooth daily operations using the prescribed checklist tools.
• Oversee class schedules, trainer punctuality, and session readiness.
• Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
• Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
• Address operational gaps related to attendance, bookings, equipment, or facility.

3. Member Experience & Engagement

• Build strong rapport with members to create a welcoming, community-driven environment.
• Resolve escalations and ensure a smooth before/during/after-class experience.
• Capture and document feedback from members and trainers for continuous improvement.
• Uphold Cultfit's service quality and act as the primary representative of the center.

Qualifications & Skills

• Bachelors/Diploma degree.
• 0-2 years of experience in sales, operations, hospitality, retail, or service roles.
• Strong communication and customer-handling skills.
• High ownership and problem-solving ability.
• Good to have: Passion for fitness, wellbeing, and community building.

Work Schedule:

Straight Shift

On most days, you will be assigned a straight shift, which may be either:

• Morning shift: 5:30 AM to 2:30 PM
• Evening shift: 1:30 PM to 10:30 PM

Split Shift (Based on Business Requirements)

On some days, you may be assigned a split shift, which requires reporting to the center in both the morning and evening:

• Morning shift: 5:30 AM to 9:30 AM
• Evening shift: 5:00 PM to 10:00 PM