Walk-in | Academics Operations

Intellea; Chennai District; On-site; INR 250,000 - 360,000; Full time

Job summary

Intellea in Chennai, India is seeking a dedicated Student Onboarding & Support professional to help students get started and accompany them throughout their academic journey.

You will coordinate with trainers for doubts and classes, monitor engagement, manage induction sessions, track progress across courses and certifications, and resolve day-to-day student issues in collaboration with relevant teams.

Qualifications

• Help students get started and assist them throughout their academic journey.
• Coordinate with trainers/faculty for doubts, projects, classes and learning-related issues.
• Monitor student activity, identify inactive students and follow up to keep them engaged.
• Manage induction, doubt-clearing sessions, masterclasses, attendance and schedules.
• Track course progress, projects, masterclasses, internships, certifications and placement readiness.
• Resolve day-to-day student issues, coordinate with relevant teams and

Responsibilities

• Help students get started and assist them throughout their academic journey.
• Coordinate with trainers/faculty for doubts, projects, classes and learning-related issues.
• Monitor student activity, identify inactive students and follow up to keep them engaged.
• Manage induction, doubt-clearing sessions, masterclasses, attendance and schedules.
• Track course progress, projects, masterclasses, internships, certifications and placement readiness.
• Resolve day-to-day student issues, coordinate with relevant teams and

Job description

• Student Onboarding & Support Help students get started and assist them throughout their academic journey.
• Academic Coordination - Coordinate with trainers/faculty for doubts, projects, classes and learning-related issues.
• Student Engagement - Monitor student activity, identify inactive students and follow up to keep them engaged.
• Sessions & Operations - Manage induction, doubt-clearing sessions, masterclasses, attendance and schedules.
• Progress Tracking - Track course progress, projects, masterclasses, internships, certifications and placement readiness.
• Issue Resolution & Escalation - Resolve day-to-day student issues, coordinate with relevant teams and