VP of Vendor Management

crewlia; India; Remote; INR 2,000,000 - 3,200,000; Full time

Benefits offered by this job

Performance-based bonus

Learning & development stipend

Health and wellness benefits

Fully remote

Job summary

Crewlia is seeking an analytical VP of Vendor Management to lead our fully remote team. In this pivotal role, you will shape operations, drive strategic initiatives, and deliver measurable results across vendor partnerships and service delivery.

The ideal candidate combines big-picture thinking with hands-on execution, excels in a distributed work environment, and brings 8–10+ years in vendor management or a related leadership role, with a track record of optimizing processes and client

Qualifications

• 8–10+ years in a related leadership or vendor-management role.
• Strong de-escalation, problem-solving, and client-relations abilities.
• Excellent written, verbal, and asynchronous communication.
• Experience thriving in a remote, distributed environment.

Responsibilities

• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Gather, synthesize, and act upon critical client feedback to improve processes.
• Respond promptly and professionally to client inquiries and escalations.
• Collaborate with internal departments to ensure seamless service delivery.
• Collaborate directly with executive leadership to drive core company milestones.

Skills

Organizational skills

Stakeholder management

Problem solving

CRM skills

Remote work

8-10+ years experience

Tools

CRM software

Project management tools

Job description

We are actively seeking a analytical VP of Vendor Management to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Gather, synthesize, and act upon critical client feedback to improve processes.
• Respond promptly and professionally to client inquiries and escalations.
• Collaborate with internal departments to ensure seamless service delivery.
• Collaborate directly with executive leadership to drive core company milestones.

Required Skills & Qualifications:

• Highly organized methodology with a strong ability to prioritize effectively.
• 8-10+ years of demonstrated, progressive success in a relevant functional role.
• Excellent de-escalation, problem-solving, and customer relationship management skills.
• Exceptional written, verbal, and asynchronous communication capabilities.
• Proven comfort and productivity operating in a fully remote, distributed environment.

What You’ll Bring:

• The proven ability to thrive and drive results in an ambiguous, fast-paced setting.
• An intrinsic passion for continuous learning, upskilling, and rapid adaptation.
• A proactive, solution-oriented mindset that thrives on solving complex problems.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.