Vendor Management Specialist

crewlia; India; Remote; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Performance-based bonus

Learning & development stipend

Health and wellness benefits

Fully remote & flexible hours

Job summary

crewlia is seeking an innovative Vendor Management Specialist to join our growing remote team. In this pivotal role, you will shape operations, drive strategic initiatives, and deliver exceptional results within your functional area.

You will analyze workflows, respond to client inquiries, identify inefficiencies, maintain detailed records, and resolve complex issues in a fully remote, distributed environment. Strong communication and organizational skills are essential.

Qualifications

• 3–5 years of progressive experience in a vendor management/operations role.
• Strong written and verbal communication in a distributed remote environment.
• Proficiency with Jira, Asana, and Monday.com.
• Highly organized with strong prioritization abilities.

Responsibilities

• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Respond promptly to client inquiries and escalations.
• Identify inefficiencies and autonomously propose improvements.
• Maintain detailed records of stakeholder interactions.
• Troubleshoot and resolve complex operational or customer issues.

Skills

Asana

Jira

Monday

Communication

Remote work

Prioritization

Stakeholder management

Tools

Asana

Jira

Monday.com

Job description

We are actively seeking a innovative Vendor Management Specialist to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Respond promptly and professionally to client inquiries and escalations.
• Identify systemic process inefficiencies and autonomously propose structural improvements.
• Maintain highly detailed and accurate records of all stakeholder interactions.
• Troubleshoot, investigate, and resolve complex operational or customer issues.

Required Skills & Qualifications:

• High-level proficiency with industry-standard project management software (Asana, Jira, Monday).
• Exceptional written, verbal, and asynchronous communication capabilities.
• Proven comfort and productivity operating in a fully remote, distributed environment.
• Highly organized methodology with a strong ability to prioritize effectively.
• 3-5 years of demonstrated, progressive success in a relevant functional role.

What You’ll Bring:

• A proactive, solution-oriented mindset that thrives on solving complex problems.
• The proven ability to thrive and drive results in an ambiguous, fast-paced setting.
• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.