Vendor Management Lead

crewlia; India; Remote; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Performance-based bonus

Annual learning & development stipend

Health and wellness benefits

Remote work

Job summary

crewlia is seeking a strategic Vendor Management Lead to join our growing remote team. You will shape operations, drive strategic initiatives, and deliver exceptional results within your functional area, blending big-picture thinking with hands-on execution.

In this role, you will gather client feedback, optimize workflows, mentor juniors, and coordinate across teams. The position offers fully remote work from India, with a performance-based bonus, learning stipend, and health benefits.

Qualifications

• 5–8 years of progressive experience in a relevant functional role.
• Proven ability to thrive in a fully remote, distributed environment.
• Excellent written, verbal, and asynchronous communication.

Responsibilities

• Gather, synthesize, and act upon critical client feedback to improve processes.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Provide ongoing mentorship, guidance, and training to junior team members.
• Maintain detailed and accurate records of all stakeholder interactions.
• Manage project timelines, resource allocation, and cross-team coordination.

Skills

Remote work experience

Operations / Project management

Communication skills

Organizational skills

Data-driven decision making

Job description

We are actively seeking a strategic Vendor Management Lead to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Gather, synthesize, and act upon critical client feedback to improve processes.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Provide ongoing mentorship, guidance, and training to junior team members.
• Maintain highly detailed and accurate records of all stakeholder interactions.
• Manage project timelines, resource allocation, and cross-team coordination.

Required Skills & Qualifications:

• Proven comfort and productivity operating in a fully remote, distributed environment.
• Proven track record in operations, project management, or client success.
• Exceptional written, verbal, and asynchronous communication capabilities.
• Highly organized methodology with a strong ability to prioritize effectively.
• 5-8 years of demonstrated, progressive success in a relevant functional role.

What You’ll Bring:

• Strong analytical abilities coupled with a commitment to data-driven decision making.
• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• An intrinsic passion for continuous learning, upskilling, and rapid adaptation.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.