VP of Client Support

crewlia; India; Remote; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Performance-based bonus

Annual learning & development stipend

Health and wellness benefits (varies  

Job summary

Crewlia is seeking a proactive VP of Client Support to join our fully remote team. In this pivotal role, you will shape operations, drive strategic initiatives, and deliver exceptional results within your functional area.

The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution. The role offers a remote work model with flexible hours, a performance-based bonus structure, and an annual learning & development stipend to support growth and impact on

Qualifications

• 1-3 years of progressive success in a relevant functional role.
• Highly organized method with the ability to prioritize effectively.
• High-level proficiency with Google Workspace and Microsoft 365.
• Proven comfort and productivity in a fully remote, distributed environment.
• Exceptional ability to manage multiple competing priorities simultaneously.

Responsibilities

• Maintain highly detailed and accurate records of all stakeholder interactions.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Maintain highly accurate internal records and ensure strict data hygiene protocols.
• Collaborate with internal departments to ensure seamless service delivery.
• Provide essential administrative, logistical, and operational support to the team.

Skills

Experience in client support

Highly organized

Google Workspace

Microsoft 365

Remote work proficiency

Job description

We are actively seeking a proactive VP of Client Support to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Maintain highly detailed and accurate records of all stakeholder interactions.


• Analyze operational workflows to identify bottlenecks and implement scalable solutions.


• Maintain highly accurate internal records and ensure strict data hygiene protocols.


• Collaborate with internal departments to ensure seamless service delivery.


• Provide essential administrative, logistical, and operational support to the team.

Required Skills & Qualifications:

• 1-3 years of demonstrated, progressive success in a relevant functional role.


• Highly organized methodology with a strong ability to prioritize effectively.


• High-level proficiency with Google Workspace and Microsoft 365.


• Proven comfort and productivity operating in a fully remote, distributed environment.


• Exceptional ability to manage multiple competing priorities simultaneously.

What You’ll Bring:

• An unwavering commitment to operational quality, accuracy, and overall excellence.


• Exceptional stakeholder management, active listening, and negotiation skills.


• A proactive, solution-oriented mindset that thrives on solving complex problems.


• Fully remote, flexible work hours


• Performance-based bonus structure


• Annual learning & development stipend


• Health and wellness benefits (varies by location)


• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.