VP of Implementation

crewlia; India; Remote; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Performance-based bonus structure

Annual learning & development stipend

Health and wellness benefits (varies)

Job summary

Crewlia is seeking a VP of Implementation to join our growing remote team. You will shape operations, drive strategic initiatives, and deliver exceptional results while merging big-picture thinking with hands-on execution.

You will manage timelines and resources, lead a globally distributed team, and drive scalable processes. This role offers fully remote work, flexible hours, and a strong focus on operational excellence and client outcomes.

Qualifications

• Experience in operations, project management, or client success.
• Proven ability to manage multiple competing priorities.
• Excellent written, verbal, and asynchronous communication skills.

Responsibilities

• Manage timelines, resources, and cross-team coordination.
• Analyze workflows to identify bottlenecks and implement scalable solutions.
• Gather, synthesize, and act upon client feedback to improve processes.
• Lead and scale a globally distributed team.
• Develop and execute high-level departmental strategies.

Skills

Communication

Prioritization

Operations/PM/CS

Tools

Google Workspace

Microsoft 365

Job description

We are actively seeking a dedicated VP of Implementation to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Manage project timelines, resource allocation, and cross-team coordination.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Gather, synthesize, and act upon critical client feedback to improve processes.
• Lead, mentor, and structurally scale a high-performing, globally distributed team.
• Develop, communicate, and execute high-level overarching departmental strategies.

Required Skills & Qualifications:

• High-level proficiency with Google Workspace and Microsoft 365.
• 8-10+ years of demonstrated, progressive success in a relevant functional role.
• Exceptional written, verbal, and asynchronous communication capabilities.
• Exceptional ability to manage multiple competing priorities simultaneously.
• Proven track record in operations, project management, or client success.

What You’ll Bring:

• The proven ability to thrive and drive results in an ambiguous, fast-paced setting.
• Exceptional stakeholder management, active listening, and negotiation skills.
• An unwavering commitment to operational quality, accuracy, and overall excellence.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.