VOICE SALES PROCESS

VRINDA INTERNATIONAL; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Vrinda International is seeking a dynamic IT Services professional for our Voice Sales Process role. You will be the primary contact guiding prospects through the sales cycle, addressing needs, and fostering long-term relationships to ensure satisfaction and retention.

Responsibilities include lead generation, follow-ups, closing deals via voice channels, and navigating international sales protocols to expand globally. Strong English communication and CRM proficiency are essential to succeed.

Qualifications

• Experience in lead generation and follow-up
• Ability to persuade stakeholders and negotiate
• CRM best practices and usage
• Strong analytical and problem-solving skills
• Voice sales techniques and direct communication
• Experience with international sales processes
• Fluent English for professional communication

Responsibilities

• Execute lead generation strategies and follow-ups to convert opportunities
• Persuade and negotiate to close deals on favorable terms
• Nurture customer relationships to ensure satisfaction and loyalty
• Identify and resolve client issues with analytical problem-solving
• Conduct sales activities via voice channels with professionalism
• Support international sales protocols to expand global business
• Communicate clearly in English to build rapport with clients

Skills

Lead generation

Persuasion

CRM

Analytical thinking

Voice sales

Cross-border sales

English communication

Tools

CRM software

Job description

Summary

We are seeking a dynamic professional to join our IT Services team in the Voice Sales Process role. This position is pivotal for driving business growth by engaging with clients through direct voice interactions. The ideal candidate will serve as the primary point of contact, guiding prospects through the sales cycle, addressing their needs, and fostering long-term relationships to ensure customer satisfaction and retention.

Responsibilities

• Execute effective lead generation strategies and conduct systematic follow-ups to convert opportunities.
• Utilize strong persuasion and negotiation techniques to close deals and secure favorable terms.
• Manage and nurture customer relationships to ensure high levels of satisfaction and loyalty.
• Identify and resolve client issues promptly through analytical problem-solving approaches.
• Conduct sales activities via voice channels, maintaining a professional and engaging tone.
• Navigate international sales protocols to facilitate global business expansion.
• Communicate clearly and effectively in English to build rapport with diverse clientele.

Requirements

• Proven experience in lead generation and persistent follow-up methodologies.
• Exceptional ability to persuade stakeholders and negotiate successfully.
• Demonstrated expertise in Customer Relationship Management (CRM) practices.
• Strong analytical and problem-solving capabilities.
• Proficiency in voice sales techniques and direct communication.
• Familiarity with international sales processes and cross-border transaction norms.
• Fluent English communication skills suitable for professional business environments.