Visa Executive

Hana Travels; Kemps Corner; Sur place; INR 350 000 - 550 000; Plein temps

Résumé du poste

Hana Travels LLP, a Mumbai-based travel company specializing in international travel, is seeking a responsible Visa Executive to manage end-to-end visa applications for Japan, Korea, Europe and other destinations, ensuring documentation is accurate and submitted on time.

The role requires excellent coordination, client communication, strict confidentiality with passports, and up-to-date knowledge of visa rules; prior group visa experience and proficiency with MS Office are preferred.

Qualifications

• Graduate in any discipline; travel & tourism background preferred.
• 13 years of relevant experience in visa processing / travel agency / immigration documentation.
• Knowledge of visa documentation and procedures for international destinations.
• Experience with group visa applications preferred.

Responsabilités

• Handle end-to-end visa application processes for various international destinations.
• Check, verify and organize visa documentation as per embassies and visa centres.
• Prepare visa forms, cover letters, checklists and supporting documents.
• Coordinate with clients to collect documentation within timelines.
• Keep clients informed about requirements and status of applications.
• Coordinate with embassies, consulates and visa centres as needed.
• Schedule visa appointments and assist with submission procedures.
• Maintain accurate records of applications and passports.
• Follow up on pending applications and ensure timely submission and collection.
• Stay updated with changes in visa rules and immigration guidelines.
• Handle visa-related queries and provide clear information.
• Coordinate with Sales, Ticketing and Tour Operations teams for smooth travel arrangements.
• Maintain confidentiality and proper handling of passports and documents.
• Assist in group visa applications for corporate, educational, leisure and MICE groups.

Connaissances

Visa processing

Coordination skills

Client communication

MS Office

Formation

Graduation

Outils

MS Office

Email portals

Online visa portals

Description du poste

Position: Visa Executive
Location: Mumbai
Industry: Travel & Tourism
Company: Hana Travels LLP

Hana Travels LLP, a Mumbai-based travel company specializing in Japan, South Korea and international travel, is looking for a responsible Visa Executive to join our team. The ideal candidate should have a good understanding of visa documentation and application procedures, excellent coordination skills, and the ability to communicate professionally with clients and consulates/visa centres.

Role & Responsibilities

• Handle end-to- end visa application processes for various international destinations.
• Check, verify and organize visa documentation as per the requirements of respective embassies, consulates and visa application centres.
• Prepare visa application forms, cover letters, checklists and supporting documents.
• Coordinate with clients to collect and complete the required documentation within timelines.
• Keep clients informed about visa requirements, application status, additional documentation and procedural updates.
• Coordinate with embassies, consulates, visa application centres and other relevant authorities whenever required.
• Schedule visa appointments and assist with submission procedures.
• Maintain accurate records of visa applications, passports, documents and application status.
• Follow up on pending applications and ensure timely submission and collection of passports.
• Stay updated with changes in visa rules, documentation requirements, appointment procedures and immigration guidelines.
• Handle visa-related queries from clients and provide clear and accurate information.
• Coordinate closely with the Sales, Ticketing and Tour Operations teams for smooth execution of travel arrangements.
• Maintain confidentiality and ensure proper handling of clients' passports and personal documents.
• Assist in group visa applications for corporate, educational, leisure and MICE groups.
• Ensure all visa-related documentation and records are maintained systematically.

Preferred Candidate Profile

• Graduate in any discipline; preferably with a qualification or experience in Travel & Tourism.
• 13 years of relevant experience in visa processing / travel agency / immigration documentation preferred.
• Good knowledge of visa documentation and application procedures for international destinations.
• Experience in handling Japan, South Korea, Europe/Schengen, UK, USA or other international visas will be an advantage.
• Strong attention to detail and excellent documentation skills.
• Good written and verbal communication skills.
• Professional and courteous approach towards clients.
• Good follow-up and coordination skills.
• Ability to manage multiple applications and deadlines simultaneously.
• Comfortable working with MS Office, email and online visa/appointment portals.
• Ability to work independently as well as as part of a team.
• Responsible, organized and trustworthy, particularly in handling passports and confidential documents.
• Candidates with experience handling group visa applications or educational/corporate travel groups will be preferred.