Virtual Relationship Manager- Mumbai

Quotient Consultancy; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Quotient Consultancy in Mumbai is seeking a customer‑centric banking sales professional to manage relationships, resolve queries, and contribute to monthly targets. The role focuses on CASA growth and cross-selling lending products while ensuring compliance with banking policies.

You will conduct outbound calls, follow up with customers, and strive for high customer satisfaction and retention through proactive service and effective product recommendations.

Responsibilities

• Manage customer relationships and resolve banking queries.
• Cross-sell banking products such as loans, credit cards, insurance, and investments.
• Drive CASA growth and achieve monthly sales targets.
• Conduct outbound calls and follow up with customers.
• Ensure customer satisfaction, retention, and compliance with banking policies.

Skills

Good Communication

Job description

Role & responsibilities

• Manage customer relationships and resolve banking queries.
• Cross-sell banking products such as loans, credit cards, insurance, and investments.
• Drive CASA growth and achieve monthly sales targets.
• Conduct outbound calls and follow up with customers.
• Ensure customer satisfaction, retention, and compliance with banking policies.

Preferred candidate profile

Good Communication

Age: 32 years