Vice President Commercial

Proxima Human Capital Management; Faridabad District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Proxima Human Capital Management is seeking a senior commercial operations leader to industrialise deal capture, governance and customer success across Defence, exports and strategic partnerships.

Working with the Head of Sales and CEO, you will design processes, build CRM/MIS, and drive cross-functional execution to turn opportunities into trusted outcomes.

Qualifications

• 18–25 years of experience across Business Operations or Commercial Operations.
• Experience in Proposal Management, Programme Management or Customer Success.
• Experience in Defence, Aerospace, Capital Equipment or Industrial Automation preferred.

Responsibilities

• Strategic Opportunity Management: Evaluate, prioritise and pursue strategic business opportunities with the Head – Sales and Management.
• Proposal & Commercial Governance: Act as custodian of the company's proposal-management process and coordinate inputs.
• CRM, MIS & Key Account Management: Build and own CRM and Commercial MIS framework and develop executive dashboards.
• Customer Success & Programme Execution: Drive seamless commercial handover from order receipt to execution and manage commitments.
• Process & Organisational Capability: Develop SOPs, governance mechanisms, metrics and review processes.

Skills

Strategic thinking

Proposal management

CRM / MIS

Stakeholder management

Job description

The company is entering an important phase of growth across defence, exports and strategic partnerships and is transitioning from a predominantly relationship-driven sales organisation to a structured, process-driven and scalable commercial organisation.

The Opportunity

Working closely with the Head Sales and CEO, the incumbent will build and institutionalise the commercial processes required to support the company's next phase of growth.

The role will ensure that strategic opportunities are systematically pursued, proposals are professionally managed, customer commitments are effectively executed, and commercial decisions are supported by robust CRM and management information systems.

This is a significant commercial transformation and capability-building role, rather than a conventional sales position.

Key Responsibilities

Strategic Opportunity Management

• Evaluate, prioritise and pursue strategic business opportunities with the Head – Sales and Management.
• Develop structured capture strategies for major opportunities.
• Coordinate demonstrations, field trials, technology partnerships and strategic customer engagements.
• Establish opportunity-review and governance processes to improve win probability.

Proposal & Commercial Governance

• Act as the custodian of the company's proposal-management process.
• Institutionalise professional responses to EOIs, RFIs, RFPs and RFQs.
• Coordinate technical, commercial, financial and legal inputs.
• Establish proposal templates, approval workflows and review mechanisms that improve quality, responsiveness and risk management.

CRM, MIS & Key Account Management

• Build and own the company's CRM and Commercial MIS framework.
• Institutionalise disciplined opportunity tracking and sales forecasting.
• Develop key-account plans, customer-engagement records and executive dashboards.
• Ensure management has accurate and timely commercial information for decision‑making.

Customer Success & Programme Execution

• Drive seamless commercial handover from order receipt to execution.
• Remain the custodian of customer expectations throughout the programme lifecycle.
• Monitor contractual commitments, manage escalations and facilitate cross-functional coordination.
• Strengthen customer confidence through proactive communication and reliable execution.

Process & Organisational Capability

• Develop SOPs, governance mechanisms, performance metrics and review processes.
• Build systems that enhance accountability and consistency without compromising the agility required in a growing organisation

Preferred Candidate Profile

We are looking for professionals with 18–25 years of experience across Business Operations, Commercial Operations, Proposal Management, Programme Management, Customer Success or related leadership

responsibilities.

Relevant experience from Defence & Aerospace, Engineering, Capital Equipment and Industrial Automation organisations would be preferred.